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COCC Technology Partnership to Power
Altoona First Savings Bank into the
Future
AVON, Conn., July
20, 2010 — Altoona First Savings Bank
has selected COCC for a long term
technology partnership to energize the
bank’s infrastructure and drive future
success. COCC’s advanced technology
platform, best practices and deep
support will enable the bank to optimize
its operational efficiency and deliver
extraordinary service for growth.
 "Top
quality service drives our bank’s
growth,” said Troy Campbell, Executive
Vice President and Chief Operating
Officer, Altoona First Savings Bank. “We
wanted to find a technology partner who
shares our service philosophy and
delivers the next generation technology
and outstanding support that will help
us achieve our strategies going forward.
We are very pleased to have found COCC.”
Altoona First Savings Bank is
completely focused on serving the
businesses and consumers located in
Central Pennsylvania. The bank competes
head-to-head with nationally-known
financial firms and wins business based
on its responsive service, local
decision-making, and personal customer
relationships.
“Our market is
highly competitive,” said Mr. Campbell.
“Our customers expect us to deliver all
the large bank capabilities plus
personal knowledge and rapid response to
their needs. Maintaining that level of
performance in the face of ongoing major
changes in our industry is a challenge
that requires complete focus and the
best vendors to join the bank’s efforts
as partners. COCC is that partner.”
Mr. Campbell
explained that technology by itself is
insufficient to meet today’s demands for
top quality banking services. “Even next
generation technology, with all its
customer information and workflow
capabilities, needs experienced
practitioners to generate all the
benefits,” said Mr. Campbell. “Over the
past 12 years, COCC has developed a
comprehensive set of best practices that
will help our bank deliver the great
promise of today’s advanced
technologies.”
Altoona First
expects to realize significant gains in
efficiency soon after the technology
conversion scheduled for 2011. Tighter
integration between operating areas will
save time and reduce learning curves
bank-wide. Business intelligence will
automatically present clearer, more
timely views of the bank for more
precise management decision-making.
Advanced technology will also automate
much of the bank’s compliance
activities, freeing staff to serve
customers.
“We are thrilled
by our experiences with COCC thus far,”
said Mr. Campbell. “Well before we
selected COCC as our technology partner,
their network specialists were sharing
best practices with our technical staff.
We have never seen a company so willing
to work with us, to listen to our needs,
and to respond with appropriate,
innovative solutions. We really
appreciate COCC’s co-operative spirit.”
“Teamwork is the
essence of our technology service,” said
COCC’s President and CEO, Richard A.
Leone. “From the beginning, COCC has
focused on working together with its
clients to build business solutions.
This makes our combination of technology
and expert support uniquely effective at
maximizing success for our client
institutions. To keep us in sync with
our clients, we reach out constantly for
feedback to ensure that we are getting
the job done. The whole package of
technology, best practices and feedback
will deliver the power of next
generation technology innovation to
Altoona First Savings Bank.”
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ABOUT Altoona First
Savings Bank
Altoona First Savings
Bank has proudly served the financial
needs of Central Pennsylvania residents
for over 80 years, maintaining the
highest standards of professionalism,
honesty and customer service. As a true
community bank, Altoona First is run by
local trustees, management and
employees, which means that all
decisions benefit the community as well
as the bank. Altoona First is “big
enough to serve your needs, small enough
to know your name.” For more
information, please visit
www.altoonabank.com or contact Troy
Campbell at 814.943.5411.
ABOUT COCC
This client-owned data
processing company provides outstanding
service to financial institutions in the
Northeastern United States. A 2009 CIO
100 honoree and member of this year’s
FinTech 100, COCC delivers complete
enterprise processing solutions to
financial institutions using next
generation, open systems. Client
ownership gives COCC the focus and
financial strength to make it the better
data processor. For more information,
please visit www.cocc.com or contact
Robert Bessel at 860.674.7214.
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