65TH MASSACHUSETTS BANK OPTS FOR HIGH TECH, HIGH TOUCH

BANK OF FALL RIVER SELECTS COCC

AVON, CT and FALL RIVER, MA July 23, 2003 - Citing user-friendly software and high quality support, Bank of Fall River recently signed a five year servicing contract with COCC, a customer-owned outsourcing, integration and development company headquartered in Avon, Connecticut. The $132 million bank will extend its quality service reputation to the Fall River community using COCC's customer-centric core platform, integrated ATM, debit card and Internet Banking support, plus Oracleâ-based financial management systems. Bank of Fall River is COCC's 65th Massachusetts client.

"After an extensive due diligence process, it was evident that the advanced features of the COCC system coupled with the quality of the conversion process and support personnel would be a winning combination for Bank of Fall River," said John Clifford, President and CEO of Bank of Fall River.

Bank of Fall River, with 17,500 accounts and four branch locations in Fall River, Fairhaven and North Dighton was seeking an outsourcer that could accommodate the bank's small business customers, particularly on the loan side, to handle all the variations in its loan portfolio. The system's flexibility, user-friendliness, and ability to grow were all factors in the bank's decision to partner with COCC.

Additional products to help the bank serve its small business clients include commercial lending and cash management systems. The commercial lending system provides a common view into a business customer's total relationship with the bank. The cash management system provides commercial customers with Internet banking functionality designed for on-line management of their bank funds.

The bank was further impressed by COCC's unique implementation of the Oracle Financials Suite. The product integrates the core applications, opening access to a greater depth of financial information. Because COCC Financials software is maintained at COCC and delivered as a secure browser application, the bank requires no initial installation or upgrades. "COCC's Financials gives us a system that will grow with us without requiring increases in staff," said Chief Financial Officer, Joseph Fournier.

Fournier added that COCC's real selling point was its reputation for service and support. "Everyone I have met, and I must have met over 100 COCC employees, has been professional and helpful. Having met COCC's senior management, I know that's something that comes from the top down," said Fournier.

"We are extremely pleased with Bank of Fall River's decision to be serviced by COCC," said COCC's President and CEO, Richard A. Leone. "Meeting the bank's strategic needs is the focus of our technology and support structure. We look forward to partnering with this community-minded institution to bring their strategies to fruition."