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12 New Core Clients, 44 Strategic Contracts
COCC FINISHES STRONG IN 2005
AVON, Conn.
December 21, 2005 — COCC, one of the fastest growing data processing
companies in the nation, is ringing out 2005 with a record number of new
contracts for its core processing and strategic services. The company
won 12 new core processing contracts and 44 new contracts for its branch
capture, anti-money laundering, document imaging and Oracle®
Financials services.
“Our vision for open
technology and our passion for service excellence came into clear focus
for the financial services industry in 2005,” said COCC’s President and
CEO, Richard A. Leone. “The need for close contact and responsive
service is paramount in today’s financial industry. COCC’s commitment to
service excellence has produced outstanding client results that continue
to attract new prospects.”
Among the new core
customers are community banks in New England, Ohio and Pennsylvania.
Several New England credit unions selected COCC as well – including the
largest credit union in Springfield, Massachusetts plus additional
credit unions in Connecticut. Last month, the company announced that
Rhode Island’s largest savings bank had selected COCC for core
processing services.
Several of these
institutions decided to replace their in-house processing systems with
COCC’s outsourced solution. Steve Kayser, Senior Vice President –
Marketing, said, “new security threats, regulatory pressure, the need to
keep technology up-to-date, and a continuing drive for operating
efficiency are driving many institutions toward the outsource model.”
“In today’s
environment, financial institutions are looking for a one stop shop that
will take the technology headache away,” said Kayser. “COCC is just
that.”
In the strategic
product area, sales of branch capture services were boosted by the
company’s comprehensive financial and operational models showing that
real money can be saved through next generation check image processing.
COCC won 12 new contracts for branch capture services in 2005, bringing
its total monthly check processing volume to over 9 million items.
The latest hot
product, Anti-Money Laundering, picked up momentum as well this year as
regulators increased pressure on banks to implement policies to protect
the bank and report suspicious activity.
Other strategic
products posting strong results included electronic statement delivery,
automated software patching, web site hosting, and Oracle®
Financials. COCC is the first data center other than Oracle itself to
market and support the product as a service bureau solution.
Leone further noted
the company’s strong advances in total income and client satisfaction.
“Total servicing income increased by nearly 11%, and more importantly,
client satisfaction improved from a healthy 4.17 in 2004 to our best
ratings ever in 2005 — 4.31
on a scale of one to
five,” said Leone. “That is enormously fulfilling, not only for me
but for every COCC employee.”
“Every day, COCC
enables its clients to do more with fewer resources, to respond more
decisively to regulatory examinations, and to grow their bottom line,”
said Leone. “One client increased its assets by 54% in five years
without adding to staff. Over 100 clients met their regulatory
requirements for Internet security with COCC’s secure Internet services.
Approximately 36 clients collectively increased their fee income by $18M
this past year.”
Leone predicted
further success as market and regulatory pressures continue to squeeze
community banks and credit unions to improve efficiency and
responsiveness.
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