COCC SELECTS PRIMARY PAYMENTS SYSTEMS' EARLY WARNING® DEPOSIT RISK SERVICE TO HELP REDUCE RISK AT THE TELLER WINDOW

AVON, Conn., December 1, 2005 – COCC, a leading provider of next generation technology services for financial institutions, has selected the Early Warning® Deposit Risk Service from Primary Payments Systems, Inc., an affiliate of First Data Corporation, to enhance its Sentry Services, a comprehensive suite of services that assist financial institutions in managing a broad range of risks.  The real-time Deposit Risk Service will provide COCC’s core processing customers with a powerful deposit fraud tool that establishes an initial line of defense at the teller window while helping to simplify cash back decisions.

A recent study from the ABA indicates a need for community banks and credit unions to be vigilant regarding all types of fraud, particularly check fraud.  In the ABA Deposit Account Fraud Survey Report, respondents from financial institutions with less than $50 billion in assets ranked check fraud as the number one threat against their institutions. COCC is determined to meet the challenges to its customers posed by this alarming trend.

“Fraud travels down the path of least resistance, which is why we want our customers to have the best fraud prevention services available. By adding the Early Warning Deposit Risk Service to our line-up of Sentry Services, we are providing access to a proven fraud risk tool that is already providing dramatic results,” said Wendy DeMore, first vice president – product management for COCC.

HarborOne Credit Union, a COCC client, has been using the Deposit Risk Service to detect high-risk deposits for more than a year.  In the past 12 months, the service has warned HarborOne about $2.2 million in potentially fraudulent checks. “We are extremely happy with the loss avoidance that the Deposit Risk Service provides,” said Carrie O’Halloran, HarborOne vice president/regional manager. “The service is extremely easy to set up and use, allowing us to deploy a Deposit Risk check reader in each of our 11 branches.”

Designed to help make quick and informed decisions at the teller window, the Deposit Risk Service is an easy to use fraud prevention tool. By simply swiping a check through the Deposit Risk Service check reader, high-risk warnings are delivered directly to the teller within seconds. These warnings improve teller decisions on check cashing and hold placement, preventing cash back losses and helping the institution maintain its reputation for reliable customer service.

For more information about the Early Warning Deposit Risk Service available through COCC, please call 860.678.0444 (888.678.0444 in the Northeastern US).

 

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