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COCC SELECTS PRIMARY PAYMENTS SYSTEMS' EARLY WARNING®
DEPOSIT RISK SERVICE TO HELP REDUCE RISK AT THE
TELLER WINDOW
AVON,
Conn.,
December
1, 2005
– COCC, a leading provider of next
generation technology services for financial institutions, has selected the
Early Warning® Deposit Risk Service from Primary Payments Systems,
Inc., an affiliate of First Data Corporation, to enhance its Sentry Services, a
comprehensive suite of services that assist financial institutions in managing a
broad range of risks. The real-time Deposit Risk Service will provide COCC’s
core processing customers with a powerful deposit fraud tool that establishes an
initial line of defense at the teller window while helping to simplify cash back
decisions.
A recent study from the ABA
indicates a need for community banks and credit unions to be vigilant regarding
all types of fraud, particularly check fraud. In the ABA Deposit Account Fraud
Survey Report, respondents from financial institutions with less than $50
billion in assets ranked check fraud as the number one threat against their
institutions. COCC is determined to meet the challenges to its customers posed
by this alarming trend.
“Fraud travels down the path
of least resistance, which is why we want our customers to have the best fraud
prevention services available. By adding the Early Warning Deposit Risk Service
to our line-up of Sentry Services, we are providing access to a proven fraud
risk tool that is already providing dramatic results,” said Wendy DeMore, first
vice president – product management for COCC.
HarborOne Credit Union, a
COCC client, has been using the Deposit Risk Service to detect high-risk
deposits for more than a year. In the past 12 months, the service has warned
HarborOne about $2.2 million in potentially fraudulent checks. “We are extremely
happy with the loss avoidance that the Deposit Risk Service provides,” said
Carrie O’Halloran, HarborOne vice president/regional manager. “The service is
extremely easy to set up and use, allowing us to deploy a Deposit Risk check
reader in each of our 11 branches.”
Designed to help make quick
and informed decisions at the teller window, the Deposit Risk Service is an easy
to use fraud prevention tool. By simply swiping a check through the Deposit Risk
Service check reader, high-risk warnings are delivered directly to the teller
within seconds. These warnings improve teller decisions on check cashing and
hold placement, preventing cash back losses and helping the institution maintain
its reputation for reliable customer service.
For more information about
the Early Warning Deposit Risk Service available through COCC, please call
860.678.0444 (888.678.0444 in the Northeastern US).
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