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Full
Process Explained
COCC SEMINAR DESCRIBES END-TO-END IMAGE PROCESSING
AVON, CONNECTICUT
– FEBRUARY 1, 2005 —
COCC hosted a special seminar on January 31 to describe its
end-to-end image processing service and to provide an analysis method to help
community banks and credit unions determine when to invest in branch capture
systems.
Attendees saw workflow, reconciliation and pricing models, heard from
image processing experts, and took the opportunity to discuss preparations for
end-to-end image processing with COCC’s first client, the Savings Institute Bank
and Trust Company in Willimantic, Conn.
“This seminar is an important
step in COCC’s state of the-art check imaging service,” said COCC’s Chief
Technology Officer, Joseph D. Lockwood. “Our advanced technology and thorough
preparation enable us to advise clients of the advantages of image processing
and then to deliver those advantages in a full production environment.”
COCC’s detailed analysis of
various item processing operations shows an average 30% reduction in cost by
switching to end-to-end image processing once check images rise in volume.
Institutions will use branch capture devices to image all items and special
software to “package” the captured images electronically and transmit them to
COCC. There, the items are encoded automatically and transmitted to the Federal
Reserve or Endpoint Exchange in an image cash letter. The images are then routed
to the appropriate paying banks for collection.
“Working with COCC to
identify costs and workflow changes resulting from image processing has been
extremely helpful,” said Brian Hull, Executive Vice President and Chief
Financial Officer of the $600M Savings Institute Bank and Trust Company in
Willimantic, Conn. “COCC’s thorough analysis has helped us prepare to implement
the many changes made possible by Check 21. When the volume of check images
rises to a viable level, we will be positioned to realize substantial savings.”
The Savings Institute is
currently engaged in COCC’s nine step preparation for successfully installing a
complete image process from teller line to customer statement. Hull said that
the bank’s Vice President — Operations, Donna Irish, went to the COCC seminar to
help guide other COCC clients through the preparation steps.
“This is the essence of the
COCC cooperative,” said Irish. “The benefits of end-to-end image processing have
attracted banks for months, but implementation remains a mystery. Our
experience, combined with COCC’s expertise, will be highly valuable to other
COCC clients.”
COCC has insisted that banks
want a complete image processing solution rather than a piecemeal approach. To
deliver that solution, the company researched the process as well as the system
solutions available in the technical market. “We quickly realized that many more
components are required for true end-to-end image processing than most vendors
or financial institutions realize,” said Lockwood.
COCC’s agreements with
Endpoint Exchange and NCHA are important components in the overall image
processing service. Software to send and receive images from these sources is
also key to smooth functionality. With the components in place and final testing
underway, COCC is in position to offer the complete service to its client base.
“Our customers continually
compare our services against those offered by our super regional competition,”
said Hull. “COCC’s product has evolved into a truly great one that leaves no
stone unturned. We are pleased to participate in this important seminar to
spread the word about image processing and the great company that has figured
out how to do it right.”
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