New Technology
Adds to Savings
cocc's all-image platform reduces
operational costs at essex savings bank
Avon, Conn., May 28, 2008 – COCC, the region’s leading provider
of next generation technology services for financial
institutions, today announced that Essex Savings Bank has
increased its savings in their check processing operations while
adding operational efficiency as a result of new technology
added to COCC’s All-Image Check Processing Platform. New
automated image recognition capabilities plus new clearing
options that include a check images exchange between COCC
clients, will deliver further savings.
“COCC has consistently added to the All Image Platform we
installed two years ago,” said Lynn K. Giroux, Senior Vice
President and Chief Administrative Officer, Essex Savings Bank.
“The new technology installed last month has automated our check
capture process and virtually eliminated our error rate while
helping us reduce a number of manual processes and their
associated costs. Given the economic pressures facing banks
today, this is a major win-win. We are saving money on
processing costs and presentment fees while getting quicker
availability and operating more efficiently.”
The $260M mutual savings bank based in Essex, Connecticut
switched to COCC’s All Image Platform in 2006 to reduce the
courier costs associated with transporting paper checks to the
Federal Reserve. Soon after the switch, Ms. Giroux reported
better than expected financial results due to improved funds
availability in addition to substantial courier savings.
COCC’s new technology at Essex automatically recognizes the
check amounts, adds them to the MICR line, inspects the quality
of the captured image, and repairs the MICR line if necessary.
Because this happens in seconds, the system streamlines the
entire process, increasing efficiency and reducing cost to the
bank.
“We are seeing substantial savings in labor and courier
expense,” said Ms. Giroux. “As each branch installed the new
system, we realized additional savings. Going forward, the new
clearing options offered by COCC may further reduce our image
cash letter expense.”
COCC’s all-image cash letter system also improves the bank’s
ability to detect fraud. Betsy Didan, Director of COCC’s All
Image Platform Operations, said that the media’s focus on
phishing and other forms of Internet fraud is misplaced. “Checks
remain the primary source of financial crime,” she said.
“COCC’s All Image Platform with its ability to quickly scan
images and correct errors greatly accelerates the detection of
fraud,” said Ms. Didan. “When you add fraud detection
capabilities to the improvements in liquidity and operational
efficiencies, this product becomes a home run.”
Ms. Giroux added that COCC continues to innovate in the payments
arena. “The company consistently pursues opportunities to
increase our strategic advantage,” she said. “When the Federal
Reserve accelerated its closing of the Windsor Locks center by
six months, all the banks still processing paper checks began to
scramble. We are very glad that COCC encouraged us to convert to
branch capture early. Continued innovation and new clearing
options are helping us free up staff, increase funds available
for investment and save hard dollars.”
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