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Technology To Enhance Service Advantages
First Federal
Community Bank Selects COCC for Technology Partnership
AVON, Conn.
February 6, 2007 — COCC, a leading provider of next
generation technology services for financial institutions,
today announced that First Federal Community Bank of
Bucyrus, Ohio has selected COCC for a long term technology
partnership. The bank views COCC’s technology and support as
key components in its strategy to enhance its service
advantages, extend market reach, and increase operational
efficiency.
“Our bank provides service that’s heads above everybody
else,” said Phillip W. Gerber, President and CEO, First
Federal Community Bank. “COCC’s leading edge technology will
extend our service advantages and help us gain new customers
as we expand our market footprint. Having hands-on support
from a company known for high quality service will give us
an extra edge. COCC’s mutual ownership structure sweetens
that combination by giving us a voice in our technology
future.”
First Federal Community Bank received its original charter
in 1888 as a Loan & Building Company and has since developed
into a full service community bank offering a complete range
of banking services. In its system search, the bank was
looking for additional electronic banking convenience, more
lending options for businesses and consumers, increased
security monitoring and reporting, and up-to-the-second
information for customers and staff.
“In today’s banking environment, convenience is king — both
for the consumer and for the bank,” said Mr. Gerber.
“Well-designed, real time access to customer information is
a must as well as flexibility to accommodate our customers’
lending needs. COCC’s new technology will give us both the
information access and the flexibility to optimize our
service.”
Lynn A. Brewer, First Federal’s Chief Operations Officer,
added that efficiency was another critical factor in the
bank’s decision to partner with COCC. “We were looking for
ways to automate key tasks such as regulatory reporting and
to remove paper from our day-to-day processes,” said Ms.
Brewer. “COCC has demonstrated experience in those areas and
more. They really have a total view of technology service
that will save us substantial dollars and time.”
Imaging is one of the important developments in banking
today, replacing paper forms kept in file cabinets with
electronic information that can be researched in seconds.
With the conversion, checks deposited at First Federal will
be converted to images and transmitted for payment the same
day, increasing funds availability and reducing
opportunities for fraud.
Ms. Brewer said the bank intends to offer businesses the
opportunity to convert their check payments to images as
well, reducing the need for businesses to drive their paper
check payments to the bank. Brewer said the remote deposit
capture product will increase the bank’s opportunities to
attract merchants, an important component in the bank’s
expansion strategy.
Part of that strategy involves First Federal’s new branch in
Marysville, Ohio, one of the fastest growing areas in the
state. The bank expects the combination of new technology,
streamlined processes and state-of-the-art financial
products will win new business there as well as in Bucyrus.
“We are pleased that First Federal Community Bank saw the
flexibility of our technology and the quality of our support
as key components of their growth strategy,” said COCC’s
President and CEO, Richard A. Leone. “COCC offers a unique,
single focus on providing superior technology services and
continuous improvement of these services. It was clear when
I met the bank’s officers at a recent COCC client conference
in Ohio that our partnership will give First Federal the
technology it needs to prosper going forward.”
Mr. Gerber added that the decision has been a real morale
boost for the bank overall. “We asked the staff if they
would be willing to go through a system conversion to get a
better technology platform,” said Mr. Gerber. “The response
was overwhelmingly positive. It’s a great plus when
everybody is looking forward. We look forward to working
with our partners at COCC.”
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