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Staff Excited About COCC Support
FREEDOM CREDIT UNION SELECTS COCC FOR DATA PROCESSING
PARTNERSHIP
AVON, CONNECTICUT
– MARCH 15, 2005
– COCC, a
mutually-owned provider of next generation data processing services for
financial institutions, today announced that Freedom Credit Union has agreed to
a data processing services partnership. With more than 22,500 members and $285
million in assets, Freedom Credit Union selected COCC from a
field of six core technology providers as the best partner to support its growth
strategies.
“We are excited about our partnership with COCC,” said Freedom Credit Union’s
President and CEO, Barry F. Crosby. “We were impressed by the breadth and
quality of COCC’s solutions as well as its ability to integrate them into a
cost-effective service platform. COCC’s comprehensive suite of advanced
technology solutions and outstanding support are the right combination to take
our credit union forward.”
Under the terms of today’s agreement, Freedom Credit Union
will use COCC’s account processing, electronic banking, network management,
statement image processing, Oracle® Financials and disaster recovery
services. All of these solutions utilize next generation, open architecture for
maximum integration and efficiency.
Open architecture at the heart of an institution’s technology
infrastructure is key to its continued success. Once in place, systems such as
anti-money laundering and fraud prevention can be added easily into the open
platform. Open architecture eliminates the need for institutions to ‘bolt on’
additional middleware solutions to accommodate the new functions, which is why
cost-effective, rapid service deployment strategies begin with an open core
platform.
“COCC really gives us the ideal platform for every aspect of
information technology,” said Crosby. “They are one of the fastest growing data
processors in our area because of their integrated service delivery and their
cooperative ownership structure. We like the fact that COCC is member-owned. In
these days of mergers, it’s comforting to know that the company’s future
direction is decided by the people who use its services.”
Freedom Credit Union has also grown rapidly in the past nine
months when it expanded from one branch to three and increased its staff from 40
to 55 employees. Freedom’s Senior Vice President of Operations, Dean Stroshine,
emphasized the credit union’s need for a single, high quality source of
technology services with the mindset to support that growth.
“A single technology source
lets us focus on member services and growth,” said Stroshine. “COCC’s advanced
technology encourages product integration, ensuring that Freedom will respond
faster to member needs and execute more efficiently to keep overall costs down.
That will drive further growth in our service area.”
Freedom’s growth strategy involves a large number of Select
Employee Groups or SEGs. The credit union visits its SEGs regularly to counsel
members and offer additional services. With more than 150 SEGs, service
efficiency and short time-to-market are critical to winning and keeping members.
“The automation made possible by COCC’s implementation of the
Open Solutions’ core processing platform is outstanding,” said Stroshine. “From
teller processing to loan servicing, COCC has the winning formula. And while
Open Solutions is the most advanced core platform available, COCC’s top-notch
systems surrounding the Open Solutions core give us a clear-cut advantage.”
Stroshine also cited COCC’s excitement as a factor in
Freedom’s decision. “Our staff was truly impressed by the quality of COCC’s
presentation, the depth of expertise, and the willingness to understand our
needs. We are looking forward to experiencing COCC’s support first hand.”
“Our company is absolutely thrilled to welcome Freedom Credit
Union to our client community,” said COCC’s President and CEO, Richard A. Leone.
“Today’s agreement brings next generation technology and service to an
outstanding financial institution. We know that our partnership translates to
growth for both organizations as well as outstanding financial services
throughout Freedom’s service area.”
About Freedom Credit Union
Freedom Credit Union was originally chartered in 1922 as
Western MA Telephone Workers Credit Union. Starting in an office in the
telephone company's building, the credit union has grown to three locations and
$285M in assets. With the reorganization and downsizing of the telephone
company, the credit union expanded its Select Employee Groups to include
companies in Massachusetts’ Hampden, Hampshire, Franklin and Berkshire Counties.
Additionally, the credit union converted to a community charter in January 2001.
The bell in Freedom’s logo and the slogan “communication is our foundation”
represent the credit union’s roots with the telephone company. For more
information, please contact Barry Crosby at
bcrosby@freedom.coop or at 413.750.5744.
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