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Record Image Penetration
18%
OF COCC'S DOCUMENT PROCESSING CLIENTS EXCHANGE IMAGES
AVON, Conn. May 11, 2006
—
COCC, a leading provider of next generation technology services for financial
institutions, today announced that 18 of its 99 document processing clients are
exchanging images using the Federal Reserve’s FedForward product. Commitments to
image exchange will raise the percentage of production clients to 31% by year
end.
“Image
is the next big thing in banking,” said Joseph D. Lockwood, COCC’s Chief
Technology Officer. “Over the next two years, financial institutions will
observe a sea change in check processing operations. The question is - are the
financial institutions going to watch from the sidelines or jump in the stream?
From our experience, the long term winners will start swimming now.”
COCC
began exchanging images on behalf of the Savings Institute Bank & Trust one year
ago and has steadily increased its client base since then. In March, COCC
transmitted nearly 500,000 check images to the Federal Reserve in lieu of
transporting paper checks. Clients have saved money by cutting courier costs,
reducing “holdover,” and intercepting fraudulent items more rapidly as a result
of image exchange.
“As more
and more financial institutions accept image cash letters for payment, our
clients will continue to increase their cost savings,” said Lockwood.
COCC’s
success with image exchange is part of an accelerating industry-wide shift in
check processing. The Federal Reserve recently reported 20 financial
institutions per week changing their check processing operations over to image.
The total number of institutions in production with the Fed’s image services is
approaching 900 institutions nationwide.
"The
industry's move toward check electronification is irrevocable,” said Bob Meara,
senior analyst at Celent, “How volumes trend among the various image exchange
alternatives may be uncertain, but the end-game is not."
The
primary product used by COCC’s image-enabled financial institutions has been the
Federal Reserve’s FedForward. Last month, COCC began its first production runs
of FedReceipt and FedReceipt Plus, and completed its first successful test of
FedReturn. COCC is also prepared to exchange check images with Endpoint
Exchange.
Image
exchange has also opened new markets to COCC. According to Lockwood, more than
half of the company’s image exchange clients are new. “We have picked up clients
in Ohio, Illinois, and northern New York that never would have considered us for
check processing without image exchange,” he said. “The cost savings and
dramatic improvements in service clearly won them over.”
Of the
31 COCC clients implemented or committed for implementation by year end, 22 will
be new check processing clients.
This
trend has also extended to other COCC’s image enabled processes, such as
e-Statements. In April, COCC reported that 17% of its clients had already
committed to installing the company’s e-Statement system.
“The breadth and depth of our
image exchange implementations point to the growing importance of this solution
to community banks and credit unions,” said Lockwood. “These state-of-the-art
image processing solutions position our clients to increase efficiency while
growing market share.”
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