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Follows Successful Pilot at Savings Institute
SEVEN INSTITUTIONS TO
UTILIZE COCC'S IMAGE EXCHANGE SERVICES
AVON,
Conn.,
September 13, 2005
– COCC, a leading provider of next generation technology services for financial
institutions, today announced that seven more client institutions have signed
agreements to send image cash letters to the Federal Reserve Banks and image
exchange partners such as Endpoint Exchange.
“Today’s announcement
extends COCC’s successful implementations of image exchange,” said Betsy Didan,
COCC’s Document Processing Manager. “Our Savings Institute pilot has proven our
financial and operational models by showing that real money can be saved through
next generation check image processing.”
Savings Institute Bank and
Trust of Willimantic, Conn. began its pilot on April 26, 2005 with COCC and the
Federal Reserve Banks’ FedForwardSM Image Cash Letter Deposit
service. All checks deposited at the bank are transmitted to COCC where they are
encoded electronically and assembled into an outgoing image cash letter. When
the images are balanced, COCC transmits them to the Federal Reserve Bank for
deposit.
This month, North Brookfield
Savings Bank in North Brookfield, Mass. will be wrapping up the FedForward
testing process and depositing its first image cash letters. Stamford Federal
Credit Union in Stamford, Conn. is next in line and is currently testing to
begin sending their outgoing items to the Federal Reserve via COCC. The
additional five institutions, headquartered in Connecticut, Massachusetts, Ohio,
and Pennsylvania, have committed to installations, giving COCC a total of eight
image exchange clients.
COCC currently provides
check processing services for 91 financial institutions throughout the
northeastern United States. The company processes eight million items and mails
nearly one million statements per month and approximately 97% of those
statements use images in place of physical checks.
James McNealy, Account
Executive at the Federal Reserve Bank of Boston, said that COCC has been one of
the early players in image exchange processing. “COCC’s success in contracting
customers for image cash letter deposits is a very encouraging sign of the
growing acceptance of image processing,” said McNealy. “We look forward to
receiving images from COCC’s clients via the FedForward program and to sending
inclearing images to COCC on behalf of these customer institutions via the
FedReceiptSM service to be deployed this fall.”
The FedForward, FedReturnSM, and FedReceipt product suites leverage
the Federal Reserve’s nationwide clearing network to offer faster clearing
through later deadlines and electronic transmission, reduced risk through
expedited returns processing and opportunities for lower end-to-end processing
costs.
Decreasing check volume, the
industry’s adoption of image clearing strategies and the resulting
infrastructure changes are putting pressure on financial institutions to cut
costs and rethink their current item processing and transportation solutions.
As paper volume continues to decline the costs associated with clearing these
items will increase.
“Financial institutions that
believe this isn’t happening are in for a very rude awakening,” said COCC’s
Didan.
Savings Institute decided
early on to make the change to image exchange. As a result, the bank is
currently experiencing a 19% reduction in transit item processing costs and
anticipates greater savings as the FedReceipt and FedReturn products, as well
endpoint and image same day settlement options, become available in the fourth
quarter.
Donna Irish, Savings
Institute’s Vice President Operations, said “the COCC team has done a phenomenal
job of identifying procedures, listening to our ideas, and implementing a cost
effective plan. We are glad that we took this step early and are in a position
to reap the benefits of the change to image.”
COCC developed a detailed
analysis of Savings Institute’s item processing operation to show the bank what
changes needed to be made and where the operational savings would be found. In
preparing the analysis, COCC reviewed all intelligent clearing options with the
bank to ensure best clearing, availability and pricing options. With that
information, COCC compared current and image check processing costs so that the
bank could calculate the economic advantages of image exchange. Installation,
licensing and per item operating expenses are included in this robust analysis.
Didan said that analyses of
this sort are standard for COCC clients. “It’s the only way that a financial
institution can see if image exchange makes sense.”
Kirk Burnham, Vice President
and Chief Technology Officer at North Brookfield Savings Bank, said, “From the
courier costs alone, this is a no brainer. The annual equipment expense is half
that of our courier costs, in addition to the efficiencies created through the
elimination of microfilm and encoding. I believe if a $160M bank can see the
savings, anybody can.”
The Federal Reserve Banks
offer a full range of financial services including Cash, Check, FedImage SM
Services, FedACH SM, Fedwire ® Funds Service, Fedwire Securities
Service and National Settlement Service. In addition, the Fed offers services
designed to support the use of Financial Services, including Account Management
Information and Service Charge Information.
For more information
about the Federal Reserve Banks’ products and services, visit
www.frbservices.org.
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