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First Pennsylvania Bank
NEW TRIPOLI
BANK SELECTS COCC FOR COMPREHENSIVE TECHNOLOGY PARTNERSHIP
AVON, Conn., May 24, 2005
– COCC, a
leading provider of next generation technology services for financial
institutions, today announced that New Tripoli Bank will replace its in-house
system with COCC’s comprehensive outsourced offering. Located in Pennsylvania’s
Lehigh Valley, the $242M New Tripoli Bank is COCC’s first client institution in
the state.
“The
completeness of COCC’s product set, the quality of support, and the stability
resulting from COCC’s cooperative ownership structure represent significant
advantages to New Tripoli Bank,” said the bank’s president and CEO, David
Hunsicker. “We wanted a technology partner whose commitment to service equaled
our own. After checking with numerous COCC clients, we knew we had found a
partner that is truly committed to support.”
Mr.
Hunsicker explained that today’s banking technology vendors are merging faster
than banks. “By contrast, COCC has offered its services under the same banner
for 38 years,” he said. “COCC’s ratio of customer service staff to clients is
the highest anywhere in the industry, which is particularly important. We’re
looking forward to concentrating on banking rather than IT.”
Under
the terms of today’s agreement, New Tripoli Bank will replace its current
in-house systems with COCC’s OSI-based account processing, check image
processing, electronic banking, risk management, network management, Oracle®
Financials and integrated COLD services. All of these solutions utilize next
generation, open architecture for maximum integration and efficiency.
“COCC
gives us the ideal platform for every aspect of information technology,” said
Robert Wenhold, Executive Vice President at New Tripoli Bank. “Open architecture
is a prerequisite for success in today’s banking environment, and COCC has taken
great advantage of it.”
Wenhold pointed out that COCC’s core solution is based on Open Solutions
software which is both technologically current and actively supported by a
strong customer support organization. Wenhold said that COCC’s open platform
will enable New Tripoli Bank to offer the leading edge products and services
that customers have come to expect.
“Beyond the technology, COCC’s support strategies are very strong at all
levels,” said Wenhold. “The company’s “Power User” approach encourages client
institutions to advance their staff skills to the highest levels and maintain
them when staff changes. That’s an important factor in keeping competitive in
today’s market.”
Wenhold said he was also impressed by the way COCC follows up on day-to-day
processing issues. “With every person, there is a commitment to service,” said
Wenhold. “It’s just a first class operation.”
Another factor in the bank’s decision is the surge in regulatory demands.
Hunsicker said that his board has grown increasingly concerned about the cost of
regulations such as the Bank Secrecy Act. Converting to COCC will automate a
number of risk management tasks, particularly software patching and
around-the-clock Internet monitoring. “Without COCC, the bank would have to hire
two people just to stay up to date,” said Hunsicker.
Automation will further improve the bank’s proof and accounting areas where
Hunsicker expects to move people out of mechanical functions to revenue
enhancing activities. Increased efficiency through automation will trim efforts
to balance and produce reports while enabling the bank to take advantage of next
generation capabilities with image exchange.
“Everywhere we looked, COCC offered solutions that reduced cost through
technology innovation,” said Hunsicker. “It’s the culture of the company, driven
by their cooperative ownership structure. With COCC, we have a voice in our data
processing future, which is increasingly important to our business.”
COCC’s President and CEO,
Richard A. Leone, echoed that sentiment. “Today’s financial institutions are
more dependent than ever on technology, which is why COCC has worked so hard to
integrate the best technologies available into a comprehensive, value-rich
service offering. We know that our partnership with New Tripoli Bank will
contribute to the growth of both organizations.”
Mr.
Wenhold added that COCC is already getting a strong reception in Pennsylvania
due to their advanced technology, their integrated service model, and their
cooperative ownership structure. “We like the fact that COCC’s board is composed
of bankers because we know that the company is less concerned with profits, and
that surplus funds are invested in technology and support that directly benefit
the banks,” he said.
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