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New Technology Moving Us
Ahead
ILLINOIS BANK
LAUNCHES DATA PROCESSING PARTNERSHIP WITH COCC
AVON, Conn. August
16, 2006 -
COCC, a leading provider of next generation technology services for
financial institutions, today announced that North Shore Trust and
Savings of Waukegan, Illinois is up and running on COCC’s next
generation data processing systems. The technology conversion has
increased efficiency and expanded customer services for the $235 million
community bank.
“COCC took us from a
legacy system to a state-of-the-art open system that is moving us ahead
of the competition,” said Stephen G. Lear, President and CEO North Shore
Trust and Savings. “COCC’s enthusiasm and cooperative ownership
structure convinced us that we had found a true technology partner. The
company’s support through the conversion process and beyond have
verified our decision."
North Shore Trust
and Savings has deep roots on the shores of Lake Michigan north of
Chicago. Opening as a family operation in 1921, the bank quickly became
an active real estate lender in Waukegan, a position it retains today by
promoting home ownership. With older customers moving inland and
younger, diverse groups taking residence in Waukegan, the bank has
broadened its product mix to attract the changing demographic.
“We are using COCC’s
technology to work more efficiently and effectively,” Mr. Lear
explained. “Among the many improvements now in place are image exchange,
expanded online banking services, and more sophisticated security
features to prevent fraud and identity theft. We brought all that
functionality under one umbrella with COCC."
The bank has found
efficiencies throughout its operation, from faster teller balancing to
quicker funds availability for deposited checks. “COCC has also been a
real help in automating the increasingly complex tasks involved in
regulatory compliance,” said Lear. “I don’t have to worry about
monitoring Internet traffic or blocking hazardous web sites – it’s done
automatically along with OFAC screening. It’s a real help for our
operation."
North Shore’s
decision is part of a growing trend among U.S. financial institutions
that are seeing the need to upgrade their core processing technology. A
new report by the Aite Group describes the consequences for U.S. banks
that have reached a critical point for core system replacement. “These
banks are paying high maintenance costs, and they suffer from slow
product launches and an inability to easily integrate third-party
applications or access information for compliance to new regulations,”
said the report’s author, Christine Barry, Research Director at Aite.
For North Shore, the
technology factor was complemented by COCC’s mutual ownership structure.
“We wanted the most
advanced technology from a partner who operates like we do — as a
mutual,” said Mr. Lear. “We are a mutual with the same cooperative
structure that COCC has. That was a significant factor in our decision.
The ability to work together and know that we’re on the same team means
a great deal to North Shore Trust and Savings. When we need something,
COCC responds."
“We are pleased that
North Shore Trust and Savings appreciated our solid record of helping
our clients meet their strategic goals,” said COCC’s President and CEO,
Richard A. Leone. “Offering top technology choices is only the first
step in COCC’s strategy of moving the industry forward. Top notch
support from a company owned by its clients is the critical ingredient
in delivering the full impact of today’s technology. |