Cocc technology powers quinnipiac Bank Success

AVON, Conn. September 24, 2008 — COCC, a leading provider of technology services for financial institutions, today announced that Quinnipiac Bank and Trust Company of Hamden, Connecticut has exceeded its financial projections by 25 percent since opening early this year. The bank attributes its success to highly responsive banking delivered via next generation technology from COCC.

“The general public wants service,” said Mark Candido, President and CEO, Quinnipiac Bank & Trust. “They want the bank’s decision-makers to be available when they visit, call or email, and they want products tailored to their needs. Our partnership with COCC has enabled us to deliver the high quality, high touch, full service banking that our customers expect.”

Mark Candido and Richard Barredo, now Executive Vice President at Quinnipiac Bank, conceived the bank several years ago following successful careers at the Bank of New Haven. After leaving that bank, they continued to field inquiries from their former business customers who sought financial advice and personal banking service.

Those inquiries fueled Candido’s and Barredo’s proposal for a home town bank headquartered in Hamden, Connecticut. They received preliminary approval one year ago and opened as Quinnipiac Bank and Trust Company in March, 2008.

“We’ve been successful,” said Barredo. “People appreciate our full service offering, our availability of capital, our local lending decisions, and our competitive rates. It’s very gratifying in today’s uncertain economic climate. While big banks and investment houses are failing, we’ve doubled our total assets. COCC is a big part of our success.”

Having a technology partner to carry the technology for the new bank was a “great decision,” according to Barredo. “It has kept technology from distracting our staff from the bank’s primary goal – attracting new business and serving the business we have.”

Barredo explained that COCC guided Quinnipiac Bank through every step of the conversion process and employed the same high touch philosophy as the bank itself. “COCC’s experts don’t just send you to page 15 of the manual and hang up the phone,” said Barredo. “COCC’s attention to detail and to our people saved hours, both during and following the conversion.”

Since the conversion, the bank and COCC have remained in close contact, working on several projects to continue Quinnipiac’s upward momentum. The bank received its SBA Express Lender designation last month followed immediately by COCC training to activate the system options already in place to take full advantage of the lending program. 

“Whatever we want to do, COCC is there with the products and experts to help,” said Barredo. “We are working with COCC to install remote deposit capture, online business banking, and document management. COCC has kept every promise to provide the product breadth and processing flexibility that enables us to serve our customers the Quinnipiac way.”