A Holistic Approach

COCC ANNOUNCES "SENTRY SERVICES" FOR FRAUD PROTECTION SUITE

AVON, Conn. July 20, 2005 — COCC, a leading provider of next generation technology services for financial institutions, today announced its Sentry Services fraud protection suite. Sentry Services will assemble COCC’s new and well-established anti-fraud solutions into a comprehensive group to maximize the overall effectiveness of each plus direct the company’s ongoing fraud solution developments.

“With fraud solutions proliferating throughout the industry, we believe that financial institutions will benefit most from a holistic anti-fraud solution suite that optimizes efficiency and effectiveness,” said Wendy DeMore, First Vice President – Product Management.

Increasing incidents of fraud are driving a broad spectrum of fraud and security solutions, from anti-money laundering systems to Internet intrusion detection. DeMore says that the rapid deployment of separate fraud solutions threatens to create new information silos within financial institutions that prevent critical security information from receiving appropriate attention.

 “As an industry, we are employing every tool available to detect and prevent fraud,” said DeMore. “At COCC, we are saying it’s time to assemble a complete anti-fraud suite so the industry can protect consumers intelligently.”

Stessa Cohen, research director for the Gartner Group’s banking practice, recently indicated that financial institutions’ need a common view of the customers. “Driven by marketing and compliance considerations, the creation of a single view of the customer (demographic, psychographic, fund sources, expenditure patterns), combined with a centralized assessment of the risk/opportunity that the customer poses, will remain a technological priority,” said Cohen.

COCC’s Sentry Services is focusing on three areas – assessment, education, and prevention – to help financial institutions meet the growing fraud threat. Assessment solutions will help institutions automate their risk detection activities. Education solutions will bring the latest information to institution staff. Prevention solutions will reduce the incidence of fraud throughout financial institutions.

COCC is relying on resources inside and outside of the company to monitor current threats and emerging system solutions as well as to shape development and integration efforts going forward. Approximately 18% of COCC’s research and development budget have been allocated to ongoing Sentry Services efforts.

“Efficiency is a dominant theme throughout the Sentry Services,” said DeMore. “The pervasive nature of fraud demands that financial institutions find a way to protect themselves without exhausting their resources and employing counter-productive processes. COCC’s Sentry Services will ensure that the most effective technologies provide the best protection at the best price.”

 

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