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A Holistic Approach
COCC ANNOUNCES "SENTRY
SERVICES" FOR FRAUD PROTECTION SUITE
AVON, Conn. July 20,
2005 —
COCC,
a leading provider of next generation technology services for financial
institutions, today announced its Sentry Services fraud protection
suite. Sentry Services will assemble COCC’s new and well-established
anti-fraud solutions into a comprehensive group to maximize the overall
effectiveness of each plus direct the company’s ongoing fraud solution
developments.
“With fraud
solutions proliferating throughout the industry, we believe that
financial institutions will benefit most from a holistic anti-fraud
solution suite that optimizes efficiency and effectiveness,” said Wendy
DeMore, First Vice President – Product Management.
Increasing incidents
of fraud are driving a broad spectrum of fraud and security solutions,
from anti-money laundering systems to Internet intrusion detection.
DeMore says that the rapid deployment of separate fraud solutions
threatens to create new information silos within financial institutions
that prevent critical security information from receiving appropriate
attention.
“As an industry, we
are employing every tool available to detect and prevent fraud,” said
DeMore. “At COCC, we are saying it’s time to assemble a complete
anti-fraud suite so the industry can protect consumers intelligently.”
Stessa Cohen,
research director for the Gartner Group’s banking practice, recently
indicated that financial institutions’ need a common view of the
customers. “Driven by marketing and compliance considerations, the
creation of a single view of the customer (demographic, psychographic,
fund sources, expenditure patterns), combined with a centralized
assessment of the risk/opportunity that the customer poses, will remain
a technological priority,” said Cohen.
COCC’s Sentry
Services is focusing on three areas – assessment, education, and
prevention – to help financial institutions meet the growing fraud
threat. Assessment solutions will help institutions automate their risk
detection activities. Education solutions will bring the latest
information to institution staff. Prevention solutions will reduce the
incidence of fraud throughout financial institutions.
COCC is relying on
resources inside and outside of the company to monitor current threats
and emerging system solutions as well as to shape development and
integration efforts going forward. Approximately 18% of COCC’s research
and development budget have been allocated to ongoing Sentry Services
efforts.
“Efficiency is a
dominant theme throughout the Sentry Services,” said DeMore. “The
pervasive nature of fraud demands that financial institutions find a way
to protect themselves without exhausting their resources and employing
counter-productive processes. COCC’s Sentry Services will ensure that
the most effective technologies provide the best protection at the best
price.”
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