SUSPICIOUS ACTIVITY MONITOR

Suspicious Activity Monitor displays the exceptions that matter to you.  Complete details of all unusual account movements and their causes are shown along with recent account history, customer and account relationships static data.

• Reporting of exceptions by parameters including type, customer, date, severity, priority

• Large (relative) deposits or withdrawals, or large deposits with multiple small withdrawals

• Unexpected deceased or dormant account activity

• Profile-based monitoring of abnormal account activity such as early redemptions of fixed term accounts or bonds or unusual use of corporate accounts

• Monitoring abnormal peer group activity by customer age, business type, country, introducer

• Monitoring against profile of expected activity or against amount or turnover limits

ACCOUNT OPENING DUE DILIGENCE  

Account Opening Due Diligence delivers the ultimate in customer documentation and verification control.  Simply define verification standards per line of business per customer type, and the Sentry Services AML Solution identifies sub-standard documents and other verification failures.  All customer relationships and non-customers such as joint holders, beneficiaries or refused applicants are controlled in the same way.  In one Know Your Customer view see the whole customer relationship, including data ideal for responding to subpoenas and other law-enforcement orders.

• Reporting of all documentation and verification failures

• User-configurable verification deadlines

• On-line documentation as scans, hyperlinks or other formats

• Officer and branch associated with the customer and account

• All account relationships including non-customers

• Storage of multiple addresses

WATCH LIST MONITOR

Watch List Monitor loads the OFAC sanctions list, and/or any others including in-house or third party lists.  Existing customer details, all relationships to your customers, and all parties to fund transfers are checked against these lists.  Monitored country matches are reported, as are unusual transfer source or destination.

• Automated upload of watch lists of your choice (individuals, entities, countries)

• Management of common words and automated logging of prior hits minimizes false positives

• Customer and non-customer matches (such as signatories, company directors or beneficiaries)

• Transfers (SWIFT, CHIPS etc) matches displayed with all details of the payment record

• Checks transfers comply with FATF special recommendation 7 (blank fields)

RISK TRACKING AND CLEARANCE CENTER

Built-in workflow maximizes proactive risk control and is a rich source of management information.  The Risk Tracking and Clearance Center displays new exceptions: suspicious activity, hits against watch lists or documentation or verification failures.  Actions to clear these risks are work-flowed with investigation and action requests routed to suit your operational requirements.  At any one time the status, age, type, nature and origin of outstanding exceptions is displayed and may be searched.  Complete action history including reporting to FinCEN or other FIU, audit comments and annotations are recorded for posterity.

• Integrated email-enabled work flow with access right controls: review all open anomalies by current owner and elapsed time

• Customize workflow flags e.g. “sent to head office” “pending response”

• Add and report non-customers, refused customers or front-office identified suspicious activity

• Complete investigation audit trail

• Provides source data for Compliance reports to senior management

The system may be fully integrated with your procedures: form templates, in-house procedures and action lists, external information sources including web sites or other hyperlinks can be easily set up, allowing users direct and context-relevant access to guidance and help.  All files created including SARs and internal documentation are stored in the Risk Tracking and Clearance Center, directly associated with the case.
 

INVESTIGATIONS AND MANAGEMENT MONITOR

The Sentry Services AML Solution provides extensive ad-hoc queries and management reporting across the complete stored data history.  Reports show thresholds, tolerances, exceptions, high-risk customers and all other trigger settings and account activity statistics, movements by peer group, customer documentation expiration and grade, anomaly type by customer, branch, date, and priority.

The Investigations module specifically searches payments history in response to subpoenas or other production orders.

Management Information to suit you

• Multiple accounts opened within a short period

• Large overpayments

• False or unsubstantiated identity

• High balances on young saver accounts

• Non-US addresses or payment sources

• Non face-to-face and other high risk accounts

Investigations

• Search complete history of payments and transfers on demand

• Search all text fields including originator, beneficiary and any narrative information

• Drill-down to matched payment details and output reports