Electronic Banking:

COCC offers state-of-the-art, self service, alternate delivery channels giving your customers access to their accounts no matter what their schedule is. Providing these online, real time services will increase customer loyalty, generate revenue and improve service delivery. COCC's comprehensive suite of Electronic Banking services includes:

• Internet Banking
  • Multiple processing options
    • COCC in-house application
    • Three 3rd party vendor options
  • Convenient funds access and management
  • Internal and external funds transfer
  • Online history
  • Interfaced with Quicken and Microsoft Money
• Online Bill Payment
  • Multiple 3rd party vendor options
  • Automated transaction settlement
  • Consumer and business programs
  • View check images online
  • Schedule recurring payments
  • Daily activity reports
• Online Debit Card
  • Consumer and Business programs
  • Interfaced with MasterCard and VISA
  • Multiple 3rd party vendor options for card production
  • Fraud alert and reporting support
  • Address verification
  • Secure card activation feature
  • Daily activity reports
• ATM and POS Capabilities
  • Support for the latest terminal capabilities
  • Switch processing for NYCE, PLUS and CIRRUS
  • COCC ATM Alert (automated terminal monitoring and notification system with 24 x 7 functionality)
  • Surcharging and selective surcharging capabilities
  • Processing interfaces with MPS and 
    First Data
  • Bi-lingual terminal messaging
  • Customized receipt messages, screen formatting and graphic capabilities
  • Triple DES readiness
  • Activity and security reports
  • Automated terminal balancing
• Voice Response System
  • Installed and maintained at COCC
  • Accessed via a cost effective 800 number
  • Institution specific information (hours, location, rates, etc.)
  • Customizable menu
  • Funds management
  • Account inquiry
  • Transaction history
  • Bi-lingual options
  • Comprehensive audit and user activity reporting