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Client Success Stories

 
 

Harbor One Credit Union

Growth is every financial institution’s goal, but efficient growth is the Holy Grail.  HarborOne Credit Union applies technology wherever possible to ensure that staffing doesn’t keep pace with account and member growth.  COCC works closely with HarborOne to advise, install and support its efficient growth technologies.

Over the past three years our credit union has grown over $300 million in total assets without adding any additional staff. How did we do it? By pursuing active growth strategies while simultaneously leveraging technology and business process management strategies to increase efficiency as our membership grows.

We continue to drive down internal costs by managing business processes and applying best practices throughout our organization. This past year we brought in leading-edge technologies such as the .Net core processing platform from our technology partner, COCC, to improve overall throughput in our back office and teller line.

With COCC’s track record of integrating state-of-the-art solutions and conferring regularly on our strategic goals and the technology services needed to achieve them, we are confident that our credit union will be more than ready for the future.

We will thrive in it.

 

James Blake

 James Blake
President and CEO
HarborOne Credit Union

ASSETS:
$1.76 Billion

MEMBERS:
140,000 members

SUCCESS:
HarborOne’s assets grew by $300 million over the past three years without any additions to staff.