Emily has been a valued member of COCC since January 2006, bringing 19 years of experience and deep institutional knowledge to her role. As a Business Analyst, she plays a critical role in supporting both the product and client services teams, ensuring the successful delivery and performance of COCC’s solutions. Throughout her tenure, Emily has held a variety of roles across support, conversions, integrations, and vendor/product analysis. This diverse background has equipped her with a comprehensive understanding of COCC’s ecosystem and a strong ability to bridge technical capabilities with client needs. Her commitment to product success and client satisfaction makes her a trusted subject matter expert and a key contributor to COCC’s continued innovation.