Training & Development

From the moment you accept an offer at COCC, our Talent Development and Talent Management teams kick off your onboarding plan – fully customized to you and your new career.

Learning & development start on day one! Becoming an employee at COCC affords you the privilege of experiencing a week-long immersive orientation in which you will learn about our organization’s culture, core values, history, products and services, and the tools available to you throughout your entire COCC journey.



Fostering our culture of belonging from your first day



Learn about COCC teams, products, and more



Your first day at COCC is just your first step on your COCC journey



We want you to feel inspired to be your best



Meet other new hires as well as members of your team

New Hire Onboarding

Your week one is spent with the Talent Development team in a deep dive into COCC history & culture, product education, corporate procedures, and immersive teambuilding experiences

Team Training

Your manager helps our Talent Development team build a customized itinerary and training agenda for your unique role

Year-Round Training

Once you join us, you’ll find hundreds of classes at your fingertips, ranging from our custom COCC programs, world-class eLearning libraries, and live training with experts on a variety of topics

Training Ambassador

Your team’s Training Ambassador will help guide you into your new role, answering your questions while you actively shadow and learn from them

As you grow at COCC, you’ll find plenty of opportunities to keep expanding your knowledge, too!

Early Management

Our Management & Leadership Development, Making the Transition to Management, and Management Roundtable offerings are designed to help new managers and supervisors thrive


We offer a vast library of eLearning resources for employees seeking to expand their technical skills and knowledge

Emerging Leaders

Our Emerging Leader Certification trains and empowers employees aspiring to join management with a series of customized courses

Peer Connect

Looking to learn new skills? Or perhaps you want to share your knowledge as a mentor? Our Peer Connect mentoring program focuses on bringing together our workforce through peer learning

Recent Grads

New to the workforce? You will attend an Early Career Development class to help hone your skills as you adapt to your new role

Service Excellence

Everyone at COCC attends our Service Excellence program to feed and shape our ability to service clients above their expectations