Training & Development
From the moment you accept an offer at COCC, our Talent Development and Talent Management teams kick off your onboarding plan – fully customized to you and your new career.
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Learning & development start on day one! Becoming an employee at COCC affords you the privilege of experiencing a week-long immersive orientation in which you will learn about our organization’s culture, core values, history, products and services, and the tools available to you throughout your entire COCC journey.
B
Belonging
Fostering our culture of belonging from your first day
E
Exploration
Learn about COCC teams, products, and more
G
Growth
Your first day at COCC is just your first step on your COCC journey
I
Inspiration
We want you to feel inspired to be your best
N
Networking
Meet other new hires as well as members of your team
Employee Testimonial
The BEGIN@COCC Experience
Hear from a new employee’s experience going through our recruitment, onboarding, and training experience at COCC!
The New Normal with a New Career at COCC
After the 2020 pandemic, everyone began throwing around the phrase: the new normal. The culture at COCC has introduced me to a new normal with the BEGIN orientation program.
Before Day One
At the very start of my journey with COCC, I was in constant communication with the hiring team and my direct manager. As a way of welcoming me to the company, I received a gift in the mail a few days before my start date. This was a big surprise and left me feeling confident that I had made the right decision.
BEGIN@COCC: My First Week
During the first week of orientation, my new hire cohort was given a tour of all the COCC locations, as well as an introduction to the company’s core products and the many platforms that we would be using. This informative week concluded with a teambuilding exercise and yet another gift.
Onboarding with my Training Ambassador
Upon my first official day with my team, I was assigned a Training Ambassador, a senior member of my team who would help train and mentor me into my new role. I quickly came to realize how much work was done in preparation for my arrival. I was given a detailed outline of my training schedule and had one-on-ones with each teammate to help me understand their roles and to get to know them. My ambassador and my team were so welcoming and created a space where I felt comfortable to ask as many questions as needed.
The Next Step Forward in My Career
COCC really puts thought into building a supportive environment, and as a new employee, I truly appreciate the effort. If I had to list the five things that I took away from the program, I would say I left feeling like I belonged, I was engaged, and I could be my genuine self. I also felt a sense of independence and kNowledge. Thank you COCC for this amazing opportunity!
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New Hire Onboarding
Your week one is spent with the Talent Development team in a deep dive into COCC history & culture, product education, corporate procedures, and immersive teambuilding experiences
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Team Training
Your manager helps our Talent Development team build a customized itinerary and training agenda for your unique role
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Year-Round Training
Once you join us, you’ll find hundreds of classes at your fingertips, ranging from our custom COCC programs, world-class eLearning libraries, and live training with experts on a variety of topics
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Training Ambassador
Your team’s Training Ambassador will help guide you into your new role, answering your questions while you actively shadow and learn from them
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Early Management
Our Management & Leadership Development, Making the Transition to Management, and Management Roundtable offerings are designed to help new managers and supervisors thrive
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eLearning
We offer a vast library of eLearning resources for employees seeking to expand their technical skills and knowledge
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Recent Grads
New to the workforce? You will attend an Early Career Development class to help hone your skills as you adapt to your new role
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Service Excellence
Everyone at COCC attends our Service Excellence program to feed and shape our ability to service clients above their expectations