First Citizens’ Federal Credit Union, headquartered in Fairhaven, MA, has selected COCC’s partnership for advanced core technology and support. COCC’s integrated technology, flexibility and unique partnership structure will help the credit union deliver the advanced services and support that will harvest greater success in the years ahead. When it came to selecting a new core processor, First Citizens’ sought a provider that understands the importance of third-party integration. “COCC has the creativity to meet an evolving business model,” said Peter J. Muise, President and CEO of First Citizens’ Federal Credit Union. “And COCC understands that our members want the option to do any transaction at any time throughout all mobile channels.”
COCC’s flexibility to continuously enhance and expand its product base will also benefit First Citizens’ as it continues to grow throughout southeastern Massachusetts and Cape Cod, where they serve over 84,000 members. They have grown from $200,000 to just over $640 million in assets today. For over 75 years, First Citizens’ has offered its members financial stability, safety and security. First Citizens’ looks forward to working with COCC in order to develop continued offerings for their members.
The main differentiator for First Citizens’, though, was COCC’s unique partnership structure and service model. “From very early on in the process, we quickly built a mutual and personal respect for COCC’s management, employees and its unique business model,” said Mr. Muise. “When all is said and done, our industry is a service industry, and the fact that we were able to build such a strong relationship with COCC from early on was a major factor for us.”
With COCC’s advanced technologies to accelerate product and service delivery, First Citizens’ will be well-positioned to attract new members and enhance service to existing members. “COCC has a tremendous amount of synergy, integrated technology and growth for future success,” said Mr. Muise. “COCC will be a great long-term partner to help fulfill our growing technology needs in the future.”
About First Citizens’ Federal Credit Union
First Citizens’ Federal Credit Union is one of the premier financial institutions in southeastern Massachusetts and Cape Cod. Today, with over 84,000 members and assets over $640 million, First Citizens’ has full service offices in New Bedford, Raynham, Taunton, Mattapoisett, Wareham, Falmouth, Mashpee, Hyannis and Orleans. For more information, visit www.firstcitizens.org.
COCC is an award-winning client-owned financial technology company servicing financial institutions throughout the Northeastern United States for over 48 years. Launched in 1967, COCC was founded by its clients. This unique cooperative structure has set COCC apart from the competition and is one of the driving forces behind their success. COCC is the fastest growing financial data processing company in the United States and recognized as a leader in delivering innovation and the quality service financial institutions demand and deserve.