Insights Ignited

Jamie Perry, COCC’s SVP and Chief Security Officer, has been named to the Hartford Business Journal’s 40 Under Forty list, honoring her leadership and community impact.

Regulatory shifts and stablecoin innovation are reshaping digital finance. Community banks should re-engage with crypto as new opportunities emerge in 2025.

COCC’s Customer Metrix Index redefines contact center performance by uniting efficiency, effectiveness, and experience into one powerful score—helping financial institutions drive real business value.