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Closing the Connectivity Gap

Closing the Connectivity Gap

A Need for Consumer Education and Engagement – The average consumer has 5+ financial accounts spread across a variety of banks, credit unions, loan providers, credit cards, etc. As a result, they may struggle to effectively track and manage their finances. Consumers are looking for a way to bring all of this messy money management together.

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Setting the Bar for a Successful Conversion

Setting the Bar for a Successful Conversion

The First Citizens’ Federal Credit Union conversion set a new bar for success. The conversion demonstrated to the credit union that COCC would be a focused partner in any situation while communicating with honesty and candor. First Citizens’ also required significant custom development as part of their conversion, requiring COCC to reach new levels of flexibility and expand their product offerings.