SOUTHINGTON, Conn. – COCC is honored to announce a new partnership with The Northumberland National Bank as their new core technology provider. Northumberland is a $653 million-asset bank located in Northumberland, Penn., and serves its communities with six full-service branches throughout the Keystone State. Northumberland chose a partnership with COCC for its focus on customer-centric relations along with secure and reliable digital banking services.
J. Todd Troxell, President at Northumberland, is confident that COCC will provide the innovative technology and exceptional client service that will support the growth of the bank for years to come. “We believe that COCC’s core banking solution is the right digital platform for the future of this bank,” said Mr. Troxell. “With this relationship-building technology resource, our employees will now have even more opportunity to focus on the customer who they are serving and find the right products, services, and solutions for their banking needs.”
Richard A. Leone, Chairman and Chief Executive Officer at COCC, is thrilled about the new partnership with Northumberland. “COCC is excited to have Northumberland join our Cooperative and to be their new core technology provider,” said Mr. Leone. “Northumberland is dedicated to providing their customers the best experience and solutions, and we look forward to providing the advanced banking technology to support that mission.”
The partnership between Northumberland and COCC provides exciting opportunities for collaboration to benefit the Northumberland team and our customers. “The new system will reduce training time and better support our front-line staff, enabling us to deliver a consistent customer experience both in the branch and digitally,” continued Mr. Troxell. “After considering a number of providers, we see COCC’s solution as the one that can best provide the experience and service that our customers deserve.”
About The Northumberland National Bank
Northumberland Bancorp was established on February 21, 1997, as the parent company of The Northumberland National Bank, a community bank with headquarters in Northumberland, Pennsylvania. Founded in 1903, The Northumberland National Bank offers a complete line of personal and commercial financial products and services. With six offices in Northumberland, Sunbury, Hummels Wharf, Port Trevorton, Middleburg, and Selinsgrove, we are proud to continue our legacy as a locally managed, independent community bank, never compromising integrity, trust, or safety while serving the people and businesses in our communities.
COCC delivers the most comprehensive core partnership in the industry, combining a collaborative approach with the most highly adopted, feature-rich, modern standards-based core banking platform available. Its digital banking solution ensures that clients provide a rich and intuitive user experience, coupled with personalization driven by advanced machine learning models. Through extensive in-house development and using APIs to streamline innovative fintech integrations, COCC clients leverage a complete suite of modern financial technology solutions. COCC has been client-owned for over 50 years, acting as a partner with an unmatched focus on client service to help community banks and credit unions meet their unique and ever-changing needs. To learn more, visit www.cocc.com.