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The Latest from COCC
Crypto’s Next Chapter: Why Community Banks Should Pay Attention (Again)
Regulatory shifts and stablecoin innovation are reshaping digital finance. Community banks should re-engage with crypto as new opportunities emerge in 2025.
Banking & Credit Union Contact Center Leaders: Are You Measuring the Right Things?
COCC’s Customer Metrix Index redefines contact center performance by uniting efficiency, effectiveness, and experience into one powerful score—helping financial institutions drive real business value.
Latest News

COCC’s Jamie Perry Named to Hartford Business Journal’s 40 Under Forty
Jamie Perry, COCC’s SVP and Chief Security Officer, has been named to the Hartford Business Journal’s 40 Under Forty list, honoring her leadership and community impact.

Crypto’s Next Chapter: Why Community Banks Should Pay Attention (Again)
Regulatory shifts and stablecoin innovation are reshaping digital finance. Community banks should re-engage with crypto as new opportunities emerge in 2025.

Banking & Credit Union Contact Center Leaders: Are You Measuring the Right Things?
COCC’s Customer Metrix Index redefines contact center performance by uniting efficiency, effectiveness, and experience into one powerful score—helping financial institutions drive real business value.

July 2025 Officer Promotions
COCC proudly announces the promotions of Steve Guglietta and Kristian Vandrilla, recognizing their leadership, innovation, and dedication to advancing our people and technology strategies.

Amplify COCC 2025 Conference Recap
Reflecting on the highlights of Amplify COCC 2025 Conference! A huge thank you to everyone who made this event a success!

Athol Credit Union Expands Partnership with COCC to Enhance Digital Banking Experience
In a strategic move to future-proof its digital experience, Athol Credit Union has expanded its relationship with COCC, selecting the fintech’s premier digital banking platform to complement its core modernization journey.

Power Behind the Brand: The Strategic Role of Sponsor Banking
This episode dives into the real-world considerations that shape successful sponsor banking models.

Kennebunk Savings Selects COCC as New Core Technology Provider
Throughout the process, COCC worked closely with the bank to understand its unique needs and demonstrate how its solutions could support operational efficiencies, employee empowerment, and an enhanced customer experience.

Empowering Financial Wellness
Unlocking the Impact of a Robust Credit Score Tool on Consumer Confidence – With financial stress reaching record levels, consumers are struggling more than ever to feel in control of their money.

Technology is only as strong as the relationships behind it.
As a cooperative, client-owned organization, COCC is built on a foundation of service, taking the time to understand each institution’s needs, offering strategic guidance, and delivering solutions that empower long-term success.