May 24, 2017 | Press Release

Dime Bank Chooses COCC’s Cooperative Service Model and Customer Commitment

May 2017, Southington, Conn. – Dime Bank, based in Norwich, CT, has selected COCC for its core processing technology because of COCC’s cooperative approach and proven status as a service provider of excellence. This new and innovative technology platform will allow Dime to provide their customers with a more efficient and smarter way to do their banking.

Founded in 1869, Dime Bank currently operates 12 branches in southeastern Connecticut and Westerly, Rhode Island. Like COCC, Dime Bank has been owned by its customers since the beginning. This matching service approach resonated so strongly with Dime that they decided to select COCC as their service provider for core processing. “The technology offered by COCC was superior to our previous system, and COCC’s service approach mirrors how we serve our customers,” said Nicholas Caplanson, President & CEO. “We felt that COCC was ultimately the best fit for us, our culture and our community.”

Over the decades, Dime has evolved from a small bank in Norwich to a full-service financial institution with over $800 million in assets. Dime offers consumer and commercial banking, home mortgages, trust services and, through Dime Investment Services, a subsidiary of Dime Bank, insurance and investment services. The bank also operates the Dime Foundation, which enables the bank to support and give back to the communities it serves by providing funding for charitable, cultural, literary, scientific and educational non-profit organizations.

“COCC would not be the company it is today without our community-oriented banks and credit unions that comprise our client base and ownership,” said Richard A. Leone, CEO of COCC. “Dime Bank’s commitment to their community and their customers connects so well with our own commitment to providing the best in customer service and products and to working with our clients collaboratively each and every day.”

###

About Dime Bank
Established in 1869, Dime Bank is a mutual bank with over $800 million in assets and 12 convenient branch locations throughout southeastern and shoreline Connecticut and Westerly, Rhode Island. As a full-service financial institution, Dime offers consumer and commercial banking, home mortgages, trust services, and through Dime Investment Services, a subsidiary of Dime Bank, insurance and investment services – all delivered with a personal touch. For more information about Dime Bank, visit dime-bank.com.

About COCC
COCC is an award-winning client-owned financial technology company servicing financial institutions throughout the Northeastern United States. Launched in 1967, COCC was founded by its clients. This unique cooperative structure has set COCC apart from the competition and is one of the driving forces behind their success. COCC is the fastest growing financial data processing company in the United States and recognized as a leader in delivering innovation and the quality service financial institutions demand and deserve.

Recent News

Distinctive by Design

COCC is redefining the essence of service through its innovative multi-branding solution by pioneering this space with a cutting-edge turnkey strategy, sculpted to enhance and maintain the distinct identity of each institution.

Elevating Industry Standards

COCC’s dedication to continuous improvement is evident in their approach to their annual Disaster Recovery tests, with each year bringing enhancements in methodology.

2024 January Promotions

These promotions are proof of these individuals’ knowledge, commitment, vision, and leadership as they work to ensure COCC’s continued success.

A Community Connection

The Santa Meet & Greet at COCC is not just an event; it’s a reflection of the COCC’s commitment to their people that showcases the dedication to building a strong, inclusive workplace culture.

COCC Elects New Board Member

Derrik Wynkoop’s impressive career spans various leadership roles in the financial sector, and Mr. Wynkoop’s commitment to his community is evident through his involvement in various organizations.

Distinctive by Design

Distinctive by Design

COCC is redefining the essence of service through its innovative multi-branding solution by pioneering this space with a cutting-edge turnkey strategy, sculpted to enhance and maintain the distinct identity of each institution.