Newsroom
The Latest from COCC
Crypto’s Next Chapter: Why Community Banks Should Pay Attention (Again)
Regulatory shifts and stablecoin innovation are reshaping digital finance. Community banks should re-engage with crypto as new opportunities emerge in 2025.
Banking & Credit Union Contact Center Leaders: Are You Measuring the Right Things?
COCC’s Customer Metrix Index redefines contact center performance by uniting efficiency, effectiveness, and experience into one powerful score—helping financial institutions drive real business value.
Latest News
Beyond Banking: Transforming the Digital Experience
Tune in for insights on Thomaston Savings Bank approach and exciting innovations ahead in digital banking.
Picatinny Federal Credit Union Partners with COCC as New Core Technology Provider
Following a thorough evaluation process, Picatinny Federal Credit Union selected COCC for its feature-rich, modern standards-based core solution, which stood out for its intuitive design, cutting-edge technology, and ability to deliver exceptional user experiences.
Pioneering the Future: COCC Wins BIG Innovation Award for Digital Banking
While delivering solutions that evolve alongside the ever-changing digital banking landscape, COCC’s mission remains clear: to empower their community of financial institutions not just to succeed, but to thrive in an increasingly competitive, digital world.
Closing the Connectivity Gap
A Need for Consumer Education and Engagement – The average consumer has 5+ financial accounts spread across a variety of banks, credit unions, loan providers, credit cards, etc. As a result, they may struggle to effectively track and manage their finances. Consumers are looking for a way to bring all of this messy money management together.
January 2025 Officer Promotions
These promotions are proof of these individuals’ knowledge, commitment, vision, and leadership as they work to ensure COCC’s continued success.
Reflecting on 2024
Reflecting on 2024, we’re grateful for the incredible accomplishments and the strong partnerships we’ve built.
Elevating the Client Experience through Next Generation Treasury Services
Since adopting COCC’s suite of treasury solutions, Ion Bank has seen remarkable growth, including a 129% increase in business checking accounts.
COCC Elects Two New Board Members
During the 2024 COCC Annual Shareholders’ Meeting in October, COCC proudly announced the election of Sean Gammon, President & CEO of 802 Credit Union, and Dana Neshe, Chair, President & CEO of Middlesex Savings Bank, to its Board of Directors.
2024 CEO & Senior Officer Tech Symposium
This year’s symposium focused on the underlying impacts that community banks and credit unions will face, but more importantly, on how these changes can elevate service standards, enhance customer engagement, and help navigate new regulatory landscapes.
COCC Partners with ZSuite Technologies to Offer Innovative Escrow Solutions to Community Banks and Credit Unions
By leveraging ZSuite’s escrow and subaccountant solution COCC is ensuring that its clients have the tools they need to grow their businesses and provide exceptional service to their customers.