COCC’s dedication to continuous improvement is evident in their approach to their annual Disaster Recovery tests, with each year bringing enhancements in methodology.
Success Stories
Explore our success stories on how community banks and credit unions are thriving with innovative approaches and new technologies. COCC partners with these institutions, providing flexible solutions to help them grow and remain vital to your community.
A Community Connection
The Santa Meet & Greet at COCC is not just an event; it’s a reflection of the COCC’s commitment to their people that showcases the dedication to building a strong, inclusive workplace culture.
Securing the Advancement of Women through Collaboration
Through CNB’s continued partnership with COCC, the cooperatively owned fintech provider will continue to help meet the needs of the new Impressia Bank division by leveraging advanced technology solutions, both digital and back-office.
Leveraging Managed Services Through a Trusted Partner
Boston Firefighters Credit Union (BFCU) needed to find a trusted partner who could offer innovative technology and superior service while ensuring a seamless transition. The perfect solution was to further their relationship with COCC and their virtual desktop infrastructure via iWorkstation.
Delivering Better Digital Banking
The Village Bank launched COCC’s latest digital banking theme, Maverick, to feature technology that reflects prevailing industry trends and provide an enhanced end user experience.
The Irreplaceable Benefits of Continuous Security Monitoring
Using Continuous Security Monitoring provided by COCC’s Security Operations Center (SOC), Chelsea Groton leverages COCC’s comprehensive suite of cybersecurity solutions and best-in-class security team to provide around-the-clock security for its customers.
Megabank Marketing for a Community Bank
COCC’s marketing solution, which directly integrated into Westfield Bank’s core, helped the bank take full advantage of its most valuable marketing resource: customer data.
Leveraging Technology to Build Community
In the midst of the pandemic, Thomaston Savings Bank leveraged its partnership with COCC to deploy innovative technology and deliver much needed financial services to its community. In the process, the bank grew 33% while supporting its neighborhoods.
Community and Collaboration Through Tough Times
As the prime technology partner to community banks and credit unions, COCC is proud to deliver the solutions and services our clients need to provide that community support for which they are known.
Growth Fueled by Technological Prowess
LUSO Federal Credit Union’s foresight and partnership with COCC ensured they already had a robust digital product portfolio in place, including a suite of digital solutions like digital and mobile banking, remote deposit capture, and bill pay.
Scaling Growth, Elevating Experience: 802 Credit Union
For 802 Credit Union, momentum wasn’t theoretical, it was happening fast. Over four years, a series of mergers expanded membership, increased operational complexity, and put pressure on one critical promise: delivering a seamless, personal experience for every member, even during times of change. From the earliest stages of growth, 802 Credit Union partnered with COCC embracing a clear vision: scale confidently without compromising the member experience. Over that time, 802 Credit Union successfully completed three acquisitions, growing membership by nearly 20% to exceed 40,000 members. Throughout each conversion, COCC’s experienced, tenured conversions team worked side by side with the credit union, providing hands-on support to guide each transition. With each acquisition came an influx of new members navigating the expected: unfamiliar systems, digital solutions, and new processes. Questions increased and call volumes rose as members explored new capabilities and sought to make the most of their digital banking experience. The opportunity wasn’t just operational, it was experiential. Even with thorough preparation and communication, maintaining the level of service members expected, while scaling rapidly, became a…
BankNewport’s Mobile Experience Earns World-Class Customer Satisfaction
BankNewport, a $3B financial institution headquartered in Middletown, Rhode Island, has steadily elevated its mobile banking experience to meet the expectations of digital-first customers.
DR Bank Drives Record Deposit Growth
DR Bank has achieved triple-digit year over year growth in digital CD deposits through COCC’s account opening platform.
Technology is only as strong as the relationships behind it.
As a cooperative, client-owned organization, COCC is built on a foundation of service, taking the time to understand each institution’s needs, offering strategic guidance, and delivering solutions that empower long-term success.
Elevating the Client Experience through Next Generation Treasury Services
Since adopting COCC’s suite of treasury solutions, Ion Bank has seen remarkable growth, including a 129% increase in business checking accounts.
Reaching New Heights: The Power of Personalized Messaging in Driving Business Banking Success
The success of the Business Banking Expansion campaign, supported by COCC's technology and expertise, underscores Main Street Bank’s ability to execute strategic marketing initiatives that drive substantial growth and deliver exceptional economic value.
Perfect Alignment
As a leader in fintech solutions, COCC excels through a partnership-driven approach that not only meets but exceeds the unique needs of financial institutions, empowering them with expert guidance and technological expertise to ensure transformative outcomes.
Transforming the Future Together
This transformation was accelerated by adopting COCC's latest digital banking platform and solutions, which has significantly enhanced the online and mobile experience for Thomaston Savings clients.
Advancing in a Paperless Office Leads to Increasing Productivity, Efficiency and Reduced Risk
COCC's partnership with Identifi has provided Ledyard National Bank with a cutting-edge document management solution that perfectly aligns the mutual goals of enhancing efficiency, improving customer experience, and maintaining regulatory compliance.
Distinctive by Design
COCC is redefining the essence of service through its innovative multi-branding solution by pioneering this space with a cutting-edge turnkey strategy, sculpted to enhance and maintain the distinct identity of each institution.
Elevating Industry Standards
COCC’s dedication to continuous improvement is evident in their approach to their annual Disaster Recovery tests, with each year bringing enhancements in methodology.
A Community Connection
The Santa Meet & Greet at COCC is not just an event; it’s a reflection of the COCC’s commitment to their people that showcases the dedication to building a strong, inclusive workplace culture.
Securing the Advancement of Women through Collaboration
Through CNB’s continued partnership with COCC, the cooperatively owned fintech provider will continue to help meet the needs of the new Impressia Bank division by leveraging advanced technology solutions, both digital and back-office.
Leveraging Managed Services Through a Trusted Partner
Boston Firefighters Credit Union (BFCU) needed to find a trusted partner who could offer innovative technology and superior service while ensuring a seamless transition. The perfect solution was to further their relationship with COCC and their virtual desktop infrastructure via iWorkstation.
Delivering Better Digital Banking
The Village Bank launched COCC’s latest digital banking theme, Maverick, to feature technology that reflects prevailing industry trends and provide an enhanced end user experience.
