LUSO Federal Credit Union’s foresight and partnership with COCC ensured they already had a robust digital product portfolio in place, including a suite of digital solutions like digital and mobile banking, remote deposit capture, and bill pay.
Success Stories
Explore our success stories on how community banks and credit unions are thriving with innovative approaches and new technologies. COCC partners with these institutions, providing flexible solutions to help them grow and remain vital to your community.
Making an Impression with Marketing Services
For over 75 years, the bank has remained close to its neighborhood roots, supporting local residents, farmers and small business owners. In an effort to better reach and engage with their community, Sherwood State Bank explored how the institution could maximize its marketing potential to do just that.
Growing with Technology
As New England’s oldest private bank, National Iron Bank has been serving its Connecticut communities since 1847—and evolving to meet its needs. With a digital-first approach to banking for both its employees and customers, National Iron Bank’s philosophy has yielded significant results for the bank.
Building Business with RTP®
When COCC announced they were taking The Clearing House’s (TCH) Real Time Payments (RTP®) Network live, BankNewport immediately stepped up to the plate. “We saw it as a rare opportunity to get in on something early,” said John Sullivan, Executive Vice President at BankNewport.
Supporting Small Business Through the Pandemic
COCC developed its Digital SBA PPP Loan App to allow clients to accept and process PPP loan applications at no cost to its clients.
Rapid Adaptation with Flexible Infrastructure
Chelsea Groton Bank implemented COCC’s iWorkstation infrastructure, providing the institution with a secure, scalable, private cloud operating through the COCC datacenters.
Adams Community Bank Uses ProfitMagnifier to Generate New Deposits
Adams Community Bank developed a targeted strategy to generate new deposits. With the help of ProfitMagnifier, the Bank was able to gain a comprehensive understanding of its most profitable customers.
Fintech Partnership for Better Business Banking
Focusing on partnership and communication, Middlesex Federal Savings and Novo have developed a service and relationship that enables them both to focus on their respective spaces.
Using APIs to Reach a Nationwide Community
OneUnited leveraged COCC’s open architecture and existing APIs to integrate their new platform directly into the INSIGHT core, allowing for real-time data integration and a streamlined account opening process.
Security Operations Center: Above & Beyond Continuous Monitoring
For a service that provides continuous security monitoring, finding and isolating a potential security threat is a major part of the job. So what makes this case special? The impacted financial institution did not subscribe to this service through COCC. COCC’s SOC team was the first to notice a potential security threat and bring it to the attention of the financial institution, and then aiding the institution’s MSP throughout the incident response process. Providing this level of additional service is indicative of the partnership COCC maintains with its clients, taking the extra step to ensure those institutions remain safe and secure.
Built Together: How Kennebunk Savings Navigated a Core Conversion with Confidence
Choosing the right core partner is one of the most consequential decisions a community bank can make. For Kennebunk Savings, the decision to leave a thirty-year core relationship behind wasn't made lightly, but what they found on the other side was worth it.
Scaling Growth, Elevating Experience: 802 Credit Union
For 802 Credit Union, momentum wasn’t theoretical, it was happening fast. Over four years, a series of mergers expanded membership, increased operational complexity, and put pressure on one critical promise: delivering a seamless, personal experience for every member, even during times of change.
BankNewport’s Mobile Experience Earns World-Class Customer Satisfaction
BankNewport, a $3B financial institution headquartered in Middletown, Rhode Island, has steadily elevated its mobile banking experience to meet the expectations of digital-first customers.
DR Bank Drives Record Deposit Growth
DR Bank has achieved triple-digit year over year growth in digital CD deposits through COCC’s account opening platform.
Technology is only as strong as the relationships behind it.
As a cooperative, client-owned organization, COCC is built on a foundation of service, taking the time to understand each institution’s needs, offering strategic guidance, and delivering solutions that empower long-term success.
Elevating the Client Experience through Next Generation Treasury Services
Since adopting COCC’s suite of treasury solutions, Ion Bank has seen remarkable growth, including a 129% increase in business checking accounts.
Reaching New Heights: The Power of Personalized Messaging in Driving Business Banking Success
The success of the Business Banking Expansion campaign, supported by COCC's technology and expertise, underscores Main Street Bank’s ability to execute strategic marketing initiatives that drive substantial growth and deliver exceptional economic value.
Perfect Alignment
As a leader in fintech solutions, COCC excels through a partnership-driven approach that not only meets but exceeds the unique needs of financial institutions, empowering them with expert guidance and technological expertise to ensure transformative outcomes.
Transforming the Future Together
This transformation was accelerated by adopting COCC's latest digital banking platform and solutions, which has significantly enhanced the online and mobile experience for Thomaston Savings clients.
Advancing in a Paperless Office Leads to Increasing Productivity, Efficiency and Reduced Risk
COCC's partnership with Identifi has provided Ledyard National Bank with a cutting-edge document management solution that perfectly aligns the mutual goals of enhancing efficiency, improving customer experience, and maintaining regulatory compliance.
Distinctive by Design
COCC is redefining the essence of service through its innovative multi-branding solution by pioneering this space with a cutting-edge turnkey strategy, sculpted to enhance and maintain the distinct identity of each institution.
Elevating Industry Standards
COCC’s dedication to continuous improvement is evident in their approach to their annual Disaster Recovery tests, with each year bringing enhancements in methodology.
A Community Connection
The Santa Meet & Greet at COCC is not just an event; it’s a reflection of the COCC’s commitment to their people that showcases the dedication to building a strong, inclusive workplace culture.
Securing the Advancement of Women through Collaboration
Through CNB’s continued partnership with COCC, the cooperatively owned fintech provider will continue to help meet the needs of the new Impressia Bank division by leveraging advanced technology solutions, both digital and back-office.
Leveraging Managed Services Through a Trusted Partner
Boston Firefighters Credit Union (BFCU) needed to find a trusted partner who could offer innovative technology and superior service while ensuring a seamless transition. The perfect solution was to further their relationship with COCC and their virtual desktop infrastructure via iWorkstation.