Metro Credit Union Chooses COCC for Innovative and Flexible Core
Southington, Conn., April, 2019 – Metro Credit Union, headquartered in Chelsea, Mass., has selected COCC as its core provider. In an effort to support its long-term technology needs, the nearly $2 billion credit union viewed COCC’s innovation and flexibility as key factors in building a partnership.
“There is great alignment between the organizations in terms of strategic direction and desire to innovate,” said Robert Cashman, President and CEO of Metro Credit Union. “COCC’s strong culture and reputation for excellent customer service were key reasons for our decision.”
For COCC’s CEO, Richard A. Leone, alignment and culture are important to a successful client relationship. “Partnering with like-minded credit unions like Metro that are focused on serving their members and their community is what drives COCC.”
Traci Michel, SVP of Operations for Metro Credit Union, believes that the integration of COCC’s technology solutions will be an advantage to both the credit union and its members. “By leveraging COCC’s custom development and strong network of third party partners, we will be able to keep pace with rapid change in the banking industry and increasing consumer demand for convenient access,” said Ms. Michel. “We will have the flexibility that we need to offer diverse products and services to engage our members along their financial journey.”
“Delivering exceptional client service and innovative product solutions to our clients so that they can focus on their members is COCC’s mission,” said Mr. Leone. “We look forward to providing that service and innovation to Metro Credit Union as a member of our COCC family.”
About Metro Credit Union
Metro Credit Union is the largest state-chartered credit union in Massachusetts, approaching $2 billion in assets. Metro provides a full range of financial products to more than 210,000 members in Essex, Middlesex, Suffolk, Norfolk, Plymouth, Barnstable, Bristol and Worcester counties in Massachusetts, and Rockingham and Hillsborough counties in New Hampshire, as well as to employees of over 1,200 companies through its Metro@work program.
Founded in 1926, Metro currently operates 15 branch offices in Boston, Burlington, Chelsea, Framingham, Lawrence, Lynn, Melrose, Newton, Peabody, Salem, and Tewksbury. Metro is also a Juntos Avanzamos (“Together We Advance”) designated credit union, an honor given to financial institutions for their commitment to serving and empowering Hispanic and immigrant consumers.
Learn more at MetroCU.org.