Success Stories
Today’s community financial institutions are increasingly adept at adapting to today’s changing financial services industry. With new technologies, more advanced customer needs and more opportunities for banking online and on mobile, community banks are looking for ways to innovate while retaining and attracting customers.
COCC works with community financial institutions to adapt as well. COCC’s open core system and flexible, extensible technologies are perfectly poised to not only help community banks stay open, but to help them flourish and grow even in times of change. COCC helps to keep the lights on at your local financial institution. Here are some of the ways how:
Making an Impression with Marketing Services
For over 75 years, the bank has remained close to its neighborhood roots, supporting local residents, farmers and small business owners. In an effort to better reach and engage with their community, Sherwood State Bank explored how the institution could maximize its marketing potential to do just that.
Growing with Technology
As New England’s oldest private bank, National Iron Bank has been serving its Connecticut communities since 1847—and evolving to meet its needs. With a digital-first approach to banking for both its employees and customers, National Iron Bank’s philosophy has yielded significant results for the bank.
Building Business with RTP®
When COCC announced they were taking The Clearing House’s (TCH) Real Time Payments (RTP®) Network live, BankNewport immediately stepped up to the plate. “We saw it as a rare opportunity to get in on something early,” said John Sullivan, Executive Vice President at BankNewport.
Supporting Small Business Through the Pandemic
COCC developed its Digital SBA PPP Loan App to allow clients to accept and process PPP loan applications at no cost to its clients.
Rapid Adaptation with Flexible Infrastructure
When Chelsea Groton Bank implemented COCC’s iWorkstation infrastructure, it did so with the intention of running the institution more efficiently and securely with an eye towards future growth and technology capability. At that time, the bank had...
Adams Community Bank uses ProfitMagnifier to Generate New Deposits
Measuring profitability is very important at Adams Community Bank. Charlie O’Brien, President & Chief Executive Officer, stated, “We have developed strategies to retain and grow our relationships with top account holders and to find more...
Fintech Partnership for Better Business Banking
Focusing on partnership and communication, Middlesex Federal Savings and Novo have developed a service and relationship that enables them both to focus on their respective spaces.
Using APIs to Reach a Nationwide Community
OneUnited leveraged COCC’s open architecture and existing APIs to integrate their new platform directly into the INSIGHT core, allowing for real-time data integration and a streamlined account opening process.
Security Operations Center: Above & Beyond Continuous Monitoring
Providing this level of additional service is indicative of the partnership COCC maintains with its clients, taking the extra step to ensure those institutions remain safe and secure.
Growing More Dynamic with iWorkstation & Hosted SOC
“COCC has provided tools and resources to us, such as enterprise servers, enterprise backup, and Security Operations Center, that would have been cost prohibitive if we were to try and bring these tools into the bank independent of COCC.”
A Unified Approach to Banking
As a community-centered credit union, GFA Federal Credit Union is owned by the same people who bank with them. Every person with a membership account is an equal owner, which allows the communities of Central Massachusetts and Southern New...
Setting the Bar for a Successful Conversion
First Citizens’ Federal Credit Union converted to COCC’s INSIGHT platform in October 2016 with the goal to be “the best conversion that COCC has ever had.” Peter J. Muise, President and CEO, attributed the conversion’s immense success to the...