Southington, Conn., October 19, 2015 – CNB Bank, headquartered in Clearfield, PA, has selected COCC for its core technology partnership and support. The $2.2 billion bank will take advantage of COCC’s technology and service to deliver flexibility and product capabilities to further their commitment to service and growth. COCC’s award-winning culture, which focuses on delivering dependable service and responsiveness, was a significant deciding factor in CNB Bank’s selection process.
“Customer experience is the heart of our culture,” said Joseph B. Bower, Jr., President & CEO of CNB Bank and CNB Financial Corporation. “Our promise to our customers, known as our ‘WOW Promise’, states that ‘We promise to do everything in our power to make your experience a WOW event.’”
With this promise in mind, CNB Bank sought a core provider who could help them provide the best experience to their customers. After eight months of evaluating several solutions, the decision was made to switch providers, and COCC was chosen by the staff as the best solution for the bank’s customers. CNB Bank’s model is unique, with three different brands operating in three geographic markets in northwestern Pennsylvania, Greater Erie, Pennsylvania and central Ohio. One common theme remains true: their customer focus is key to their success.
COCC is no stranger to this focus on the customer. COCC’s clients are in fact business partners and owners, which allows the company to focus on offering the most flexible, integrated technology to meet clients’ precise needs. Part of COCC’s partnership model revolves around ensuring that clients are using the right applications and solutions that will enable them to serve their customers better, day after day. “Flexible and innovative technology is just one aspect of COCC’s commitment to responsive service,” said Richard A. Leone, COCC’s President and CEO. “Ultimately, our focus on partnership is the key factor in delivering the most efficient technology solutions. We look forward to working closely with CNB Bank to help them grow while delivering superior service to their customers.”
“From a technology standpoint, COCC offers the products we want to deliver and keep up to date on enhancements and new offerings,” said Mr. Bower. “Just as importantly, if not even more so, COCC offers the responsiveness and service we promise to deliver to our customers.”
About CNB Bank
CNB Financial Corporation provides a full range of banking activities and services for individual, business, governmental and institutional customers through its wholly owned subsidiary, CNB Bank. The bank’s 21 full-service offices and one loan production office operate as CNB Bank throughout northwestern PA, while seven full-service offices operate as ERIEBANK, a division of CNB Bank, in Erie, Harborcreek, Meadville, and Warren, PA, and nine full-service offices operate as FCBank, a division of CNB Bank in Central Ohio, just north of Columbus. Holiday Financial Services has grown to 12 offices centrally located in the CNB Bank and ERIEBANK market areas.
COCC is an award-winning client-owned financial technology company servicing financial institutions throughout the Northeastern United States for over 48 years. Launched in 1967, COCC was founded by its clients. This unique cooperative structure has set COCC apart from the competition and is one of the driving forces behind their success. COCC is the fastest growing financial data processing company in the United States and recognized as a leader in delivering innovation and the quality service financial institutions demand and deserve.