Elevating Services and Efficiency in Pursuit of Excellence.
SOUTHINGTON, Conn. – COCC is excited to announce that Hometown Bank, a community-focused financial institution headquartered in Kent, Ohio, has chosen COCC as their next core provider. The $276 million-asset bank operates five locations in Portage County, Ohio. Hometown Bank has elected to partner with COCC, entrusting them to foster innovation, elevate customer experiences, and streamline operations.
Hometown Bank’s strong service-oriented culture, which spans over 125 years, found a perfect match in COCC’s approach to collaboration and commitment. The alignment in culture ensures that the customer-first mentality that is vital to Hometown Bank’s values will be upheld and amplified through COCC.
“The COCC team shined throughout the whole RFP process. The SMEs and sales team have provided simple, expedient answers to many complicated questions,” said Scott Mikula, Executive Vice President, Operations Officer at Hometown Bank. “COCC understands the community bank culture so well.”
COCC’s comprehensive suite of innovative solutions, fortified by advanced APIs, not only strengthens the bank’s offerings, but seamlessly supports future integrations. This level of versatility leads to a robust suite of products and services for customers, continually improving the end user experience. Hometown Bank’s staff benefits from COCC’s ongoing dedication to training and support, ensuring they remain well-informed and equipped to serve customers with superior service. “Training is a vital part of the mix with COCC, which we found to be a distinct competitive advantage that will help Hometown remain knowledgeable and serve our customers better,” said Mr. Mikula.
“We are excited to have Hometown Bank join our Cooperative,” said Richard A. Leone, Chairman, Chief Executive Officer, and President of COCC. “Our shared commitment to service excellence and innovation ensures a bright future for our partnership.”
About Hometown Bank
Hometown Bank is a community bank headquartered in Kent, Ohio, with over $276 million in assets. For over 125 years the Bank has been deeply invested in the customers and communities that it serves. Despite its growth, the Bank has been able to maintain its personal touch with a solid commitment to the communities with a unique brand of friendly personal service. For more information and location details visit www.ht.bank.
As an industry-leading fintech provider, COCC delivers innovative, comprehensive technology solutions and strategic partnerships with an unparalleled focus on service. Offering a robust, feature-rich suite of modern, standards-based core and digital banking solutions, COCC’s cutting-edge systems are designed with intuitive user interfaces and are fortified by advanced APIs which seamlessly facilitate leading fintech integrations. Consistently ready to adopt and embrace emerging technologies, COCC remains agile and forward-thinking, meeting the demands of a rapidly evolving financial landscape where live real-time functionality matters. COCC is forever dedicated to assisting community banks and credit unions with remaining strong and competitive by providing the technology, support, and expertise needed to succeed. To learn more, visit www.cocc.com.