SSB Community Bank Selects COCC for New Core Partnership
September 2018, Southington, Conn. – SSB Community Bank, based in Strasburg, OH, has selected a new partnership with COCC for core banking services. The $84 million bank has decided to convert to COCC in order to increase efficiencies through technology and to enhance their customer service through more self-service channels. Founded in 1924, SSB Community Bank is an independent community bank with offices in Strasburg and Berlin, Ohio. SSB Community Bank provides personal banking, business banking, and loan services to their community.
“The COCC platform was a great fit for the bank’s growth initiative,” said Doug Hensel, President of SSB Community Bank. “The partnership will provide enhanced modernization to our customers, both face-to-face through teller capture as well as digitally through robust online and mobile banking solutions.”
“We love the way that the platform will provide ways for our customer service team to engage with our customers directly,” added Nick McMillen, Executive Vice President. “Plus we are really excited about partnering with COCC to deliver new technology and streamline our processes.”
SSB Community Bank had the opportunity to attend COCC’s Annual Client Conference this past June. “Getting to network with COCC’s existing clientele was very helpful for us,” said Jace Hansel, Chief Financial Officer of SSB. “The sessions were very informative, especially the user group meetings. We can see just from this event that this will be a very strong relationship with COCC as our core provider.”
“We at SSB really appreciate and value the pro-growth environment created by COCC,” said Doug Hensel. “As our bank grows, we feel that COCC provides us the platform to support our growth both in the present and the future. Through annual enhancements, onsite shadow days, and top tier customer service by highly trained and dedicated support staff, COCC stood head and shoulders over the competition.”
“SSB Community Bank has doubled their asset size over the past five and a half years,” said Richard A. Leone, Chief Executive Officer of COCC. “We look forward to seeing how our partnership will help with the bank’s impressive growth going forward as well.”
About SSB Community Bank
SSB Community Bank is a 94-year old independent community bank with offices in Strasburg and Berlin, Ohio, founded on the core values of trust, servant leadership and empowerment. We are creating a stimulating and challenging work environment for our employees that encourages, develops and rewards excellence. We are serving our local communities with integrity and pride while also being a responsible corporate citizen in the communities we serve. Along with all this, we are consistently achieving superior financial performance for our stockholders. SSB Community Bank will continue to grow and attain even greater market share in our existing communities. We will meet this challenge by ensuring that our employees are well trained in providing exceptional products and services that are sure to leave you with the confidence in knowing that the consumer is our first priority. Right now, we offer such services as: Credit-Cards, Remote-Deposit Capture, and Mobile Banking, as well many other competitive products and services.