2024 CEO & Senior Officer Tech Symposium

This year’s symposium focused on the underlying impacts that community banks and credit unions will face, but more importantly, on how these changes can elevate service standards, enhance customer engagement, and help navigate new regulatory landscapes.

Digital Banking Through a Pandemic

The novel coronavirus has made a sudden and immediate impact on branch banking throughout the country, shining a spotlight on the digital banking options presented by financial institutions. While a trend towards an expanded digital offering that can serve consumers and their banking needs is not necessarily new, it has never been more integral to the business models of financial institutions that have depended on their branch network.