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The Latest from COCC
Banking & Credit Union Contact Center Leaders: Are You Measuring the Right Things?
COCC’s Customer Metrix Index redefines contact center performance by uniting efficiency, effectiveness, and experience into one powerful score—helping financial institutions drive real business value.
July 2025 Officer Promotions
COCC proudly announces the promotions of Steve Guglietta and Kristian Vandrilla, recognizing their leadership, innovation, and dedication to advancing our people and technology strategies.
Latest News
COCC Converts Fairfield Federal Savings and Loan Association
Fairfield Federal completed its conversion and is now live on COCC’s INSIGHT core solution as well as COCC’s digital banking solutions.
COCC Hosts Tech Strategy Symposium
Designed especially for the senior leadership of community banks and credit unions, COCC’s Symposium series gives bankers the opportunity to hear from industry experts about the insights innovations impacting an ever-changing financial technology landscape.
Galion Building & Loan Bank Converts to COCC
Galion chose COCC for its service support and innovative technology. This technology will assist Galion in its mission to offer the best experience for its customers and its community.
COCC Recognized as a Marcum Tech Top 40 Company
Southington, CT – Marcum LLP announced COCC has made the Marcum Tech Top 40 list of fastest growing technology companies in Connecticut. This is COCC’s third consecutive year making the Marcum Tech Top 40 list, which recognizes technology leaders with at least $3 million in annual revenue and a four-year record of growth, in six industry sectors. One winner is selected in each of the following categories: Advanced Manufacturing, Energy/Environment/Green Technology, IT Services, Life Sciences, New Media/Internet/Telecom, and Software. COCC has been named a Tech Top 40 in the IT Services category.
COCC Earns Designation as a Great Place to Work-Certified™ Company
COCC, a financial technology company serving community banks and credit unions throughout the Northeast, today announced that it is Great Place to Work-Certified™.
COCC Supports Bank On Initiative
As a financial technology provider serving community banks and credit unions, COCC is dedicated to supporting initiatives geared towards helping local communities.
COCC Converts Pair of Massachusetts Credit Unions
Metro CU and Tremont CU converted to COCC, for their wide-offering of fintech services to deliver unmatched employee and member experience.
Brentwood Bank Partners with COCC as Core Technology Provider
Brentwood Bank chose COCC based on its next generation technology, cooperative structure, and focus on client satisfaction.
COCC Elects Matthew Sosik to Board of Directors
Mr. Sosik is the Chief Executive Officer for Hometown Financial Group, Inc., a $3.4 billion mutual multi-bank holding company based out of Easthampton, MA.
Lake Shore Savings Bank Signs with COCC for Efficient and Flexible Technology
“With a more user-friendly and robust, real-time system, our employees can focus on customer needs.” The bank, with $682 million in total assets, chose COCC to improve efficiency and flexibility with a cost-effective and state-of-the-art solution.