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The Latest from COCC
Crypto’s Next Chapter: Why Community Banks Should Pay Attention (Again)
Regulatory shifts and stablecoin innovation are reshaping digital finance. Community banks should re-engage with crypto as new opportunities emerge in 2025.
Banking & Credit Union Contact Center Leaders: Are You Measuring the Right Things?
COCC’s Customer Metrix Index redefines contact center performance by uniting efficiency, effectiveness, and experience into one powerful score—helping financial institutions drive real business value.
Latest News
Bridging Innovation
COCC, a pivotal force in the financial services technology sector, has significantly advanced the accessibility of its core banking APIs with the launch of the ConnectSuite platform in partnership with Sandbox Banking.
COCC Launches with FedNow® Service for Instant Payments
By officially integrating the FedNow® Service into its offerings, COCC stands at the leading edge of this transformation, ensuring that its clients are well-equipped to meet the demands of expediency, reliability, and security in payment processing.
Payment Waves: Riding The Shifting Tides
Insights Ignited by COCC features host Jillian Flaherty, First VP of Business Development at COCC, discussing Payments. Special guest: John Sullivan, EVP & CIO of BankNewport.
Advancing in a Paperless Office Leads to Increasing Productivity, Efficiency and Reduced Risk
COCC’s partnership with Identifi has provided Ledyard National Bank with a cutting-edge document management solution that perfectly aligns the mutual goals of enhancing efficiency, improving customer experience, and maintaining regulatory compliance.
Distinctive by Design
COCC is redefining the essence of service through its innovative multi-branding solution by pioneering this space with a cutting-edge turnkey strategy, sculpted to enhance and maintain the distinct identity of each institution.
How AI is Enhancing Human Connections in Community Banking
By leveraging AI, banks and credit unions can provide more personalized, efficient, and insightful services that resonate deeply with their customers.
Elevating Industry Standards
COCC’s dedication to continuous improvement is evident in their approach to their annual Disaster Recovery tests, with each year bringing enhancements in methodology.
January 2024 Officer Promotions
These promotions are proof of these individuals’ knowledge, commitment, vision, and leadership as they work to ensure COCC’s continued success.
A Community Connection
The Santa Meet & Greet at COCC is not just an event; it’s a reflection of the COCC’s commitment to their people that showcases the dedication to building a strong, inclusive workplace culture.
CNB Bank Streamlines its Security with COCC’s Continuous Security Monitoring Service
The COCC Security Operations Center provides financial institutions like CNB Bank with the most advanced tools to detect, investigate, and counteract cyber threats. Offering 24x7x365 coverage, this union ensures CNB Bank’s network remains resistant to adversarial attack.