Senior Vice President & Chief Human Resources Officer
Lisa Jacobi is responsible for leading COCC’s People Success, Talent Development, Talent Management, Digital Communications, and Workplace Services teams. Lisa focuses on four key areas to ensure COCC remains competitive within the marketplace: Health & Wellness, Workplace Culture, Learning & Development and Human Capital Management. She has been a driving force in finding the right talent to power COCC’s impressive growth, while shaping a culture that has made the company a preferred employer of choice for several years in a row. She has built a progressive and technically advanced service philosophy and has been a key factor in COCC’s continued top employer awards. She continues to impact the organization through her growth of COCC’s leadership team, advancing COCC’s employee base through a progressive professional development program, along with ensuring all employees are fully engaged in COCC’s business priorities. Lisa deeply believes that how COCC collaborates internally directly impacts the overall quality of service that its clients receive each and every day. COCC’s strongest asset is its people, and keeping them highly engaged in the business mission ensures future success for COCC.
Lisa earned her Bachelor’s degree with Honors from Ithaca College and a Master’s in Business Administration (MBA) from the University of Connecticut. Currently, she is certified as a Senior Professional in Human Resources (SPHR) through the Human Resources Certification Institute (HRCI) and also holds her Senior Certified Professional Certification (SHRM-SCP) from the Society of Human Resource Management (SHRM). In addition, Lisa holds an advanced Human Resources Certification through Cornell University’s Labor Relations School.